Dollar General
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About Dollar General
Dollar General in Springfield, IL, offers a variety of products at affordable prices, including groceries, household items, health and beauty products, and seasonal decorations. It’s a convenient stop for those looking to save money on everyday essentials.
The store has a casual atmosphere, typical of dollar stores, making it easy for customers to browse through aisles stocked with various items. While some customers have noted issues with organization and stock availability, many appreciate the value they find.
Located conveniently in Springfield, this Dollar General is accessible for both foot traffic and drivers. Ample parking is available, making it easy to pop in for a quick shopping trip.
Editor's Review
Dollar General in Springfield, IL, garners a mixed bag of opinions from customers. On one hand, many shoppers appreciate the affordable prices and the quality of the refrigerated section. As Shelbycat 03 noted, “I really do get a lot for my money at the DG store. I love their refrigerated section.” That’s a solid endorsement for anyone looking to save a few bucks on groceries.
However, it's not all sunshine and savings. Several reviewers pointed out issues with customer service and stock availability. Kalli Richardson had a frustrating experience, complaining that “it’s literally 15mins into them being open GM talking on phone while checking multiple people out and being rude.”
Another common complaint comes from Richard Oconnell, who remarked, “Never stocked with anything there; stock is on carts and boxes everywhere.” This paints a picture of a store that’s struggling to keep up with demand. If you can get past the disorganization and occasional rudeness, Dollar General has some solid deals waiting for you.
What We Like
- Affordable prices
- Good quality refrigerated items
- Wide variety of products
Room for Improvement
- Inconsistent customer service
- Stock issues and disorganization
What Customers Are Saying
“I really do get a lot for my money at the DG store. I love their refrigerated section.”
— Shelbycat 03
“It’s literally 15mins into them being open GM talking on phone while checking multiple people out and being rude.”
— Kalli Richardson
What Shoppers Say
Based on analysis of 5 customer reviews
“Customer service was great... keep giving good service”
“Never stocked with anything there stock is on carts”
“I really do get a lot for my money at the DG store”
“The store was clean and in order”
Insider Tips
Visit early in the day for better stock availability
Check for cleanliness and organization before shopping
What to Expect
- Expect a casual shopping experience where you can quickly find a variety of everyday items.
- The product selection can vary, but you'll often find essential groceries alongside household goods.
- Pricing is generally low, making it a great option for budget-conscious shoppers.
Google Reviews
It’s literally 15mins into them being open GM talking on phone while checking multiple people out and being rude when i asked about a job. I’d I’ve done customer service for 10 plus yrs and that’s not good customer service
Temporary closed, for some reason just remodel last year Never stocked with anything there stock is on carts and boxes everywhere If this place opens back up I'll give 1 more star and if you can get everything you went there for is stocked up on th...
I really do get alot for my money at the DG store. I love their refrigerated section. I've never had a problem w/bad food either....it's all been very good & fresh & cheap. If you want to shave a few bucks off your shopping bill, stop in here first.
Place has carts now with poles on them, sort of like bumper cars at the fair so don't get a whole lot of groceries or anything up there unless you got a lot of people to help you because if you're by yourself, you're going to have to take out one thi...
I went to the one one Clearlake... the store was clean and in order. The customer service was great..... keep giving good customer service and I will come back .a guy named Terrance showed me where to find the things I needed.
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, take a moment to familiarize yourself with the layout, as items can sometimes be disorganized.
Try to visit during off-peak hours, like mid-morning or early afternoon, to avoid crowds.
Consider checking nearby stores for additional options if you can't find what you need at Dollar General.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM