Dollar General

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★★★★4.2
Dollar General in Saginaw, MI

About Dollar General

Dollar General in Saginaw, MI, offers a wide variety of products, including groceries, household items, and health essentials, all at affordable prices. It's a convenient spot for those looking to pick up everyday necessities without spending too much.

The atmosphere is typically casual, with a layout that allows for quick shopping trips. While the store can sometimes be a bit disorganized, many customers appreciate the helpful staff, like Clerk Britt, who are ready to assist in finding what you need.

Located conveniently for Saginaw residents, Dollar General is easily accessible with ample parking. It's a great stop for quick errands, especially during challenging weather conditions like Michigan's ice storms.

Editor's Review

Dollar General in Saginaw, MI, receives an overall rating of 4.2 out of 5, reflecting a blend of customer experiences. While many shoppers commend the friendly service, as noted by Daniel Tolliver, who mentioned, 'Very friendly customer service,' the store also grapples with significant issues that detract from the shopping experience.

Common complaints highlight inconsistent store conditions. One customer, Flix Belial, warned that 'the store is often in disarray' and mentioned problems with payment methods, specifically noting cash transactions over credit. This suggests that while some customers find the essentials they need, others struggle with the store's organization and payment reliability.

Moreover, serious allegations of racial discrimination arose in a review from Serita Newvine, who felt followed and unwelcome. Such experiences raise concerns about the store's environment and how it may affect diverse shoppers. Overall, while Dollar General has its merits, these recurring issues indicate that the store has areas needing improvement to enhance customer satisfaction.

Best for: Budget-conscious shoppers looking for quick access to everyday items.

What We Like

  • Friendly and helpful customer service
  • Affordable prices on essentials
  • Convenient location for quick shopping

Room for Improvement

  • Store organization could be improved
  • Payment methods can be unreliable
  • Concerns about customer treatment based on race

What Customers Are Saying

Very friendly customer service

Daniel Tolliver

Store is often in disarray and methods of payment tend to be on the fritz.

Flix Belial

Very racist!!! I will not be spending my money somewhere that’s racially discriminated my brother and I.

Serita Newvine

What to Expect

  • You can expect a straightforward shopping experience, with a focus on convenience and affordability.
  • The product selection typically includes everything from snacks and beverages to cleaning supplies and personal care items.
  • Prices are generally low, making it a great option for budget-conscious shoppers.

Google Reviews

Sean Bryant
Sean Bryant2 months ago
★★★★★

i went there during our lovely micigan ice storm, and clerk britt was able to help me find some essentials and wrap em up nice and tight so i dont lose em on my way home. very nice.

Flix Belial
Flix Belial7 months ago
☆☆☆☆

Store is often in disarray and methods of payment tend to be on the fritz. Plan on using cash and do not expect cash back option.

Serita Newvine
Serita Newvinea year ago
☆☆☆☆

Very racist!!! I went into the store looking to buy something. I was followed around the store by two white women who were workers and she was watching me giving mean faces. I left because I will not be spending my money somewhere that’s racially dis...

Mindy Wyse
Mindy Wyse2 years ago
☆☆☆☆

Got yelled at by the cashier for not using the self checkout. She said I made her stop doing other work. I said I didn't know I HAD to use it. Then told me to drop my attitude. Mine? Because you had to come cashier? What about the older lady behind m...

Daniel Tolliver
Daniel Tollivera month ago
★★★★★

Very friendly customer service

Reviews from Google

Frequently Asked Questions

Visiting Tips

If it's your first time, be prepared for a bit of disarray, but don't hesitate to ask staff for help finding items.

Timing your visit earlier in the day can help you avoid crowded shopping times and ensure better stock availability.

There's usually ample parking available, so you shouldn't have trouble finding a spot close to the entrance.

Hours

  • monday8:00 AM - 10:00 PM
  • tuesday8:00 AM - 10:00 PM
  • wednesday8:00 AM - 10:00 PM
  • thursday8:00 AM - 10:00 PM
  • friday8:00 AM - 10:00 PM
  • saturday8:00 AM - 10:00 PM
  • sunday8:00 AM - 10:00 PM

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Customer Reviews