Dollar General
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About Dollar General
Dollar General in Lansing, MI, is your go-to spot for affordable everyday essentials. Whether you're looking for groceries, household items, or personal care products, they've got a wide selection at budget-friendly prices.
The atmosphere here is friendly and welcoming, making it a pleasant place to shop. Customers often mention the helpful staff, who go out of their way to assist everyone who walks through the door.
Conveniently located in Lansing, this Dollar General is easily accessible, making it a great stop for those living or working in the area. Plus, with ample parking available, you won't have trouble finding a spot.
Editor's Review
With an overall rating of 4.1 out of 5 from 272 reviews, Dollar General in Lansing, MI, presents a compelling mix of strengths and weaknesses. While many customers praise the friendly and helpful staff, recurring complaints about stock availability detract from the shopping experience. Joe Mayer articulated a common frustration, stating, 'they are always out of something continually,' a sentiment echoed by others who noted empty coolers and limited selections.
Conversely, positive interactions with staff members stand out prominently. As Libby McNeese noted, 'the lady who did my pick up order... did nothing but help her customers,' highlighting the attentive service that seems to be a hallmark of this location. This commitment to customer support often compensates for the occasional product shortfall.
Overall, the store's commitment to service shines through in many reviews. Customers like Felecia Nesbitt have shared touching stories of how staff go above and beyond, such as returning lost items. However, the underlying issue of inventory management remains a significant concern. While many find value in the attentive service, the inconsistency in product availability may leave some shoppers wanting more.
What We Like
- Friendly and helpful staff consistently praised by customers
- Quick and attentive service with a personal touch
- Positive atmosphere that enhances the shopping experience
Room for Improvement
- Frequent stock shortages and empty shelves
- Occasional understaffing during busy hours
What Customers Are Saying
“'When you speak of customer service. This store has it done pack.'”
— Felecia Nesbitt
“'I'm staying in area temporarily... they are always out of something continually.'”
— Joe Mayer
What to Expect
- You'll experience friendly customer service, with staff eager to help you find what you need.
- The store offers a diverse range of products, from food items to household necessities.
- Prices are consistently low, making it a great option for budget-conscious shoppers.
Google Reviews
I'm staying in area temporarily and I have been in this store few times.. and it's totally different from the store in st Johns and set up different, I also noticed that they are always out of something continually and cooler is wiped out of drinks a...
This is a fantastic location. The best one in all of Lansing! The lady who did my pick up order tonight was fabulous! From the moment I walked in she did nothing but help her customers and did it with a smile on her face! She even double bagged my it...
When you speak of customer service. This store has it done pack. I was in this store on Sunday June 5 at 10:45 am I left my phone not only did the associate run out the store to catch me. When she could not catch me she put the phone up until I ret...
I had the pleasure of delivering Isaiah's lunch today to this location. I can see why a food delivery was needed! I believe the store was probably understaffed and only saw Isaiah there, taking calls and checking out customers. There was a long line ...
I was just in the store, and carrying some 6 packs of drinks. The young man saw that my hands were full and ran to get me a basket and then checked me out. So nice and pleasant! Good customer service.
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, don't hesitate to ask staff for assistance; they're known for being very helpful.
Try to visit during off-peak hours, like mid-morning or early afternoon, to avoid the crowds.
Look for nearby parking options; the store typically has plenty of spots available for customers.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM