Dollar General

Dollar General in Lansing, MI, has a mixed reputation among its customers. With an overall rating of 3.9/5 based on 477 reviews, it’s clear that some shoppers appreciate its low prices while others express frustration with service issues. As Krista Sherman pointed out, 'If we need something D&G has it at low cost.' This affordability is a major draw for many shoppers looking to save a few bucks.

However, the store has its fair share of complaints. Long wait times at checkout are a recurring theme. Christine Darling's experience reflects this, stating, 'The LAST time I'll visit this store! There was one person working the counter and there were about 10 people in line!!!!' Customers are fed up, and for good reason. No one wants to waste their time standing in a line that seems to stretch to infinity.

Another issue is the inconsistency in product availability, particularly concerning popular items like Pokémon cards. Joseph Torrey's disappointment is palpable when he shares, 'Employees are hiding the Pokémon cards online... so sad the employees have joined the scalpers.' This suggests a lack of transparency that can leave shoppers feeling cheated.

Despite these setbacks, many appreciate the helpfulness of employees trying to make the best of a tough situation. Reviewers like Krista commend the staff's positivity, even amidst constant technical glitches at the registers. It’s a tough job, but some staff are clearly committed to providing a decent shopping experience.