Dollar General
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About Dollar General
Dollar General in Ogden, UT, is a convenient stop for a variety of everyday essentials. From groceries to household items, you'll find a range of products at affordable prices, making it a popular choice for budget-conscious shoppers.
The store typically has a well-stocked inventory, and many customers appreciate the good deals available. However, some shoppers have mentioned that the customer service can vary, with occasional frustrations regarding assistance from staff.
Located conveniently in the heart of Ogden, Dollar General is easily accessible with ample parking nearby. Whether you're running errands or just need to grab something quickly, this store is a practical option for locals.
Editor's Review
Diving into the customer reviews for Dollar General in Ogden, UT, a clear picture emerges: shoppers are torn. Many find value in the store's selection and promotions while feeling frustrated by inconsistent customer service. As Ruby Cantu put it, 'TERRIBLE customer service, you’ve lost a customer.' This sentiment resonates with others, who express dissatisfaction with staff behavior and store management. David Benincosa's experience echoed this when he complained about an employee's dismissive attitude: 'She should not be in customer service at all with an ego that big.'
On the positive side, there are mentions of well-stocked shelves and good deals. Annette Crandal praised, 'They are well stocked usually and have some good deals.' However, pricing can sometimes be a mystery, with items lacking clear price tags. Cody Tafoya's observation about irregular store hours adds another layer of concern, noting the store's tendency to close unexpectedly.
In summary, while Dollar General has its perks, the complaints about service and operational issues are hard to ignore. It’s a mixed bag, ideal for those seeking budget-friendly shopping, but be prepared for possible frustration with staffing and availability.
What We Like
- Well-stocked inventory
- Good deals on various items
- Consistent product availability
Room for Improvement
- Customer service inadequacies
- Inconsistent store hours
- Missing price tags on items
What Customers Are Saying
“TERRIBLE customer service, you’ve lost a customer.”
— Ruby Cantu
“She should not be in customer service at all with an ego that big.”
— David Benincosa
What Shoppers Say
Based on analysis of 5 customer reviews
“She should not be in customer service at all”
“Closed in the middle of the day”
“TERRIBLE”
“They are well stocked usually”
“Only 1 open, cashier obviously did NOT know”
Insider Tips
Visit during off-peak hours to avoid long lines
Check store hours before visiting to avoid closures
Be prepared for possible delays at checkout
What to Expect
- Expect a range of products at budget-friendly prices.
- You'll find a mix of groceries, household goods, and personal care items.
- Value for money is a highlight, though be prepared for occasional out-of-stock items.
Google Reviews
After spending $40 in your store one employee told me i needed a key to the bathroom & to ask the guy at the register. The horrible guy at your register looked at me up and down, and tells me it’s broken. I questioned the legitimacy of this conside...
If I could give this place zero stars I would!!!! I was waiting in line and the lady seen me waiting for like a minute and a half watching me. So I said could I get some help up here? And she said you just got there. Chill out. And just started givin...
I like this dollar store. They are well stocked usually and have some good deals. Customer service is very good too. Only negative there can be a lot of items with no price. It can be a bit frustrating.
Once again closed in the middle of the day. I don’t even know why they keep the store in business. It’s perfectly good real estate that could go to a company that wants to make some money. Not only are they closed in the middle of the day when they s...
I keep coming to this store hoping it gets better, unfortunately it just gets worse! 3 registers, only 1 open, cashier obviously did NOT know how to correct the issue he caused with card machine, so he announced that it would be at least 10 minutes t...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, know that some items may not have clear pricing, so be prepared to ask for help.
Consider going during weekdays to avoid busier shopping times on weekends.
There's parking available nearby, so you shouldn't have trouble finding a spot.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM