Family Dollar
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About Family Dollar
Family Dollar in Jersey City offers a wide array of household supplies, groceries, and seasonal items at budget-friendly prices. With a focus on essential products, it's a convenient stop for everyday needs and special occasions alike.
The shopping experience at Family Dollar is generally straightforward, though some customers have noted issues with stock availability. Despite these challenges, many have praised the staff for their pleasant and professional demeanor.
Located in Jersey City, this Family Dollar is easily accessible, making it a convenient option for local residents. The store offers ample parking, ensuring that shoppers can quickly pop in to grab what they need.
Editor's Review
Family Dollar in Jersey City has its ups and downs, but overall, it seems to be a mixed bag. Many shoppers appreciate the competitive prices on name brand snacks and the consistent new inventory every Tuesday. However, as Nicole Bazile pointed out, there's a huge issue with stocking: "There shouldn't be any reason shelves and/or freezer are always empty."
Customer complaints often center around poor staffing and management. Jada Cepeda expressed frustration with unprofessional employees, stating the store's workers are often cursing and can be unhelpful, making it hard to find items. Shanaaz Mohammed echoed this sentiment, mentioning rude staff and inadequate training. Despite these issues, some customers have had positive experiences with pleasant employees, suggesting that not all staff are the same.
With an overall rating of 3.6/5 from 281 reviews, it’s clear this Family Dollar has a loyal customer base but needs to address significant staffing and inventory concerns to improve customer satisfaction.
What We Like
- Competitive prices on name brand snacks
- New inventory every Tuesday
- Family owned since 1992
Room for Improvement
- Inconsistent staffing leading to long wait times
- Frequent inventory issues with empty shelves
- Rude or untrained employees
What Customers Are Saying
“There shouldn't be any reason shelves and/or freezer are always empty.”
— Nicole Bazile
“The floor items are all over; most of the times they don’t have diapers or boxes of baby wipes.”
— Jada Cepeda
“Not all of the staff have proper training or even basic manners.”
— Shanaaz Mohammed
What to Expect
- Expect a budget-friendly shopping experience with a variety of essential items.
- You'll find new inventory every Tuesday, including competitive prices on name-brand snacks and organic produce.
- The store accepts multiple payment methods, including cash, credit/debit, and EBT/SNAP, making it accessible for different shoppers.
Business Highlights
- ✓Family owned since 1992
- ✓Accepts EBT/SNAP
- ✓New inventory every Tuesday
- ✓Competitive prices on name brand snacks
- ✓Smart Coupons for additional savings
- ✓Seasonal items for every occasion
- ✓Discount groceries for any occasion
Google Reviews
Management needs to either bring back overnight stocking. Or give out more hours. There shouldn't be any reason shelves and / or freezer are always empty. Pos always down always one cashier on register and wonder why sale are down and store isn't pre...
This is the most disturbing disgraceful unprofessional family dollar I’ve gone too. I moved to jersey city about a year ago and every time I’ve gone to buy things they never take the alarm off the workers are always cursing you are lucky if more th...
I'm giving them 3 stars for every employee that's been pleasant and professional over the years. Regrettably, not all of the staff have proper training or even basic manners. The woman at the cash register was rude from the outset and did not know th...
I mean the store is great and all but the line is very long And I have to wait a long time to pay for my stuff
I bought a box of zingers 7/25/23 I got home that night and before I realized they were old (1/24/23) I had opened the box. I didn’t go back the next day, cause we had a storm. 7/27/23 II returned to the store and asked (nicely) for an exchange ( her...
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, keep an eye out for seasonal items that may not always be stocked.
Try to visit during off-peak hours to avoid long lines, especially since staffing can vary.
There's usually parking available nearby, making it easy to stop in for a quick shopping trip.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM