Family Dollar

Open Now
Est. 1992
★★★☆☆3.9
Family Dollar in Charleston, WV

About Family Dollar

Family Dollar in Charleston, WV, offers a variety of affordable products, from household necessities to seasonal items. Whether you're looking for groceries, cleaning supplies, or personal care products, you'll likely find a good selection here.

The store maintains a clean and organized atmosphere, making it easy to browse through the aisles. Many customers appreciate the friendly staff who are available to assist if needed.

Located conveniently with ample parking, Family Dollar is easily accessible for locals. Its extended hours make it a reliable option for shopping any day of the week.

Editor's Review

Family Dollar in Charleston, WV, has earned a solid reputation among locals for providing budget-friendly grocery options and an ever-changing inventory. With a history that stretches back to 1992, this family-owned store seems to resonate with customers looking for value. As Jeffrey Wood remarked, "The store was clean. The staff was friendly," highlighting an aspect of the shopping experience that many appreciate. Customers are often pleased with the variety available, noting the seasonal items and organic produce that come in every Tuesday.

However, the store does face some challenges. While many praise the helpful staff and organized shelves, some reviews point out issues with service speed. Mary Ashby mentioned, "My biggest complaint is there is always only one cashier and a long line." This sentiment reflects a recurring theme where checkout times can be frustratingly slow, especially during busy hours. On the flip side, the store seems to maintain its cleanliness and stock levels, which keeps shoppers returning.

Overall, Family Dollar stands out for its competitive prices and friendly atmosphere, but be prepared for lines if you visit during peak times. It’s a great option for families looking to stretch their budget while still enjoying a variety of products.

Best for: Budget-conscious shoppers looking for a variety of grocery options and seasonal items.

What We Like

  • Friendly and helpful staff
  • Wide variety of products, including seasonal items
  • Clean and organized store environment

Room for Improvement

  • Long checkout lines due to limited cashiers
  • Occasional negative experiences related to customer judgment

What Customers Are Saying

The store was clean. The staff was friendly. A wide variety of products to choose from.

Jeffrey Wood

Helpful staff. Everything neat and stocked.

Meagan Carmean

My biggest complaint is there is always only one cashier and a long line.

Mary Ashby

What to Expect

  • Expect a clean store with friendly and helpful staff ready to assist you.
  • You'll find a well-stocked selection of products across various categories, catering to everyday needs.
  • Prices are generally low, making it a great spot for anyone looking to save money on essentials.

Business Highlights

  • Family owned since 1992
  • Accepts EBT/SNAP
  • New inventory every Tuesday
  • Discount groceries for any occasion
  • Smart Coupons for additional savings
  • Seasonal items for every holiday
  • Competitive prices on name brand products

Google Reviews

Jeffrey Wood
Jeffrey Wood2 years ago
★★★★

The store was clean. The staff was friendly. A wide variety of products to choose from The shelves are always stocked and organized. There's plenty of room for parking. . Furthermore, there's an app you can download that offers many coupons & great ...

Meagan Carmean
Meagan Carmean4 months ago
★★★★★

Helpful staff. Everything neat and stocked.

Megan Boggs
Megan Boggs4 years ago
☆☆☆☆

We walked down there with our four kids tonight and because of the way we looked we were accused of stealing. They have lost my business and I will be calling corporate on them. So if you look poor or dress comfortable then watch going in here becaus...

Mary Ashby
Mary Ashby7 years ago
★★★☆☆

Cashiers are friendly. Lots of homeless and / or beggars hanging around the entrance. There is so much merchandise in the store, you can barely get around. My biggest complaint is there is always only one cashier and a long line. Takes forever to che...

Angela Dunmire
Angela Dunmire7 years ago
★★☆☆☆

Service is slow. Watched shift leader standing outside, smoking, twice during my visit (for soda, pizza & chips so wasn't that long). Not a terrible experience but its what's expected 4 Family Dollar

Reviews from Google

Specialties

Organic produceCloseout deals

Payment Methods

CashCredit/DebitEBT/SNAP

Frequently Asked Questions

Visiting Tips

If you're visiting for the first time, take your time to explore the different aisles as there's a lot to offer.

For a quieter shopping experience, try to visit during weekday mornings when it's less crowded.

There's plenty of parking available, so you shouldn't have any trouble finding a spot when you arrive.

Hours

  • monday8:00 AM - 9:00 PM
  • tuesday8:00 AM - 9:00 PM
  • wednesday8:00 AM - 9:00 PM
  • thursday8:00 AM - 9:00 PM
  • friday8:00 AM - 9:00 PM
  • saturday8:00 AM - 9:00 PM
  • sunday8:00 AM - 9:00 PM

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Customer Reviews