Dollar General
Open Now
About Dollar General
Dollar General in Charleston, WV, is your go-to spot for affordable everyday essentials. They offer a wide range of products, including groceries, health items, and household goods, all at budget-friendly prices.
The store is known for its cleanliness and friendly staff, making it a pleasant shopping experience. Whether you're grabbing a quick snack or stocking up on household supplies, you'll find the atmosphere welcoming.
Conveniently located on Sissonville Drive, Dollar General is easily accessible for locals and visitors alike. Its ample parking makes stopping by a breeze, whether you're in a hurry or have time to browse.
Editor's Review
Overall, Dollar General in Charleston, WV, maintains a solid rating of 4.3 out of 5 based on 155 reviews, which indicates it generally meets customer expectations. A recurring theme among reviewers is the store's cleanliness and friendly staff. For instance, Samantha Lanham highlighted that the store is 'always clean and the employees are very friendly,' suggesting a positive shopping environment. Chris C. echoed this sentiment, describing how 'things were easy to find, which made shopping a breeze.' This is particularly important in a store where quick trips for essentials are the norm.
However, not all experiences are positive. Some customers raised concerns about inconsistent customer service. For example, Nathan Shaner expressed dissatisfaction after encountering a female employee who enforced a no-dogs policy, leading him to consider shopping elsewhere. Melissa Lucas pointed out issues with the manager's demeanor, saying, 'Suzie was very impersonal, impatient, and quite frankly rude at times.' These complaints may indicate a need for better staff training to ensure a consistently pleasant experience.
What We Like
- Clean and well-organized store
- Friendly and helpful employees
- Quick access to everyday essentials
Room for Improvement
- Inconsistent customer service
- Occasional rudeness from management
What Customers Are Saying
“Always clean and the employees are very friendly love this store 😍”
— Samantha Lanham
“The store was neat, and things were easy to find, which made shopping a breeze.”
— Chris C
“Suzie was very impersonal, impatient, and quite frankly rude at times.”
— Melissa Lucas
What to Expect
- Expect a clean store with friendly employees ready to help you find what you need.
- You'll find a good selection of snacks, groceries, and household items, often at low prices.
- Prices are generally very affordable, making it a great place to shop for budget-conscious customers.
Google Reviews
We’ve been coming here for a year now, pretty regularly and had no issues until today, literally was there last night and bought stuff, kinda want to return it now. But My wife brought our dog into the store, and like I said, not an issue before, som...
Always clean and the employees are very friendly love this store 😍
The Dollar General on Sissonville Drive is the place to go. I recently bought some chips, Knorr rice sides, and peanut butter. The store was neat, and things were easy to find, which made shopping a breeze. The staff was friendly and ready to assist...
Clean store, Brandon the cashier was very helpful and courteous. However, the manager, Suzie was very impersonal, impatient, and quite frankly rude at times. She showed terrible customer service skills and rolled her eyes when I thanked her for help...
It's ok, never really had a huge impact to me even when it first opened up. It's not a bad place or a great place, just a store to stop and get any quick necessities you may have forgotten at a larger store. Or maybe stop in for something you need to...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take a moment to familiarize yourself with the layout, as it helps in finding items quickly.
Try to visit during off-peak hours to avoid crowds and enjoy a more relaxed shopping experience.
Look for nearby parking options to make your visit easier, especially if you're bringing a cart full of items.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM
