Dollar General
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About Dollar General
Dollar General in South Charleston, WV, is a convenient spot for picking up everyday essentials, from groceries to household items. They offer a variety of products, including snacks, cleaning supplies, and health items, making it a one-stop shop for many locals.
The atmosphere in the store is typically casual and straightforward, with a layout that makes it easy to find what you need. However, experiences can vary, as some customers have mentioned issues with product availability and customer service.
Located in a central area of South Charleston, the store is easily accessible for residents and visitors alike. Ample parking is available, making it convenient for quick shopping trips.
Editor's Review
In the small city of South Charleston, Dollar General has carved out a notable niche, offering convenience and accessibility to its local shoppers. The overall rating of 4.1 out of 5, based on over 400 reviews, suggests that many customers appreciate what this store provides. As Judy Ann Walker remarked, 'the staff is amazing' and the store remains well-stocked and clean, which undoubtedly contributes to its positive reputation. Yet, it's not all rosy; some shoppers have reported frustrating experiences. For instance, Jannah Dillon expressed disappointment about the frequent lack of Pokémon cards, stating, 'you ain’t gonna find em here so don’t bother.' This highlights a common issue where inventory management doesn't quite meet customer expectations.
Another recurring complaint involves customer service, as pointed out by Nope Nope, who described a less-than-ideal interaction with a staff member that left them feeling ignored. Such experiences can tarnish an otherwise positive shopping trip. However, it’s important to note that not all customer interactions are negative, as Chris C. noted a stark contrast with his experience at a newer store, praising the friendly staff and the pleasant shopping atmosphere.
What We Like
- Friendly and helpful staff
- Well-stocked inventory
- Clean and organized store environment
Room for Improvement
- Inconsistent customer service experiences
- Frequent out-of-stock items for popular products
What Customers Are Saying
“'the staff is amazing and the store is always very clean'”
— Judy Ann Walker
“'you ain’t gonna find em here so don’t bother'”
— Jannah Dillon
What Shoppers Say
Based on analysis of 5 customer reviews
“disgustingly dirty upon pickup”
“the boy with the green hair... acted as if he had better things to do”
“they are out of Pokémon cards”
“the staff is amazing... store is always very clean”
Insider Tips
Check the cleanliness of rental items before use
Be prepared for possible stock issues with popular items
Visit stores with positive reviews for better service
What to Expect
- Expect a straightforward shopping experience with a wide variety of essential items.
- You'll find a selection of groceries, health products, and household goods, though some items may be out of stock.
- Prices are generally low, making it a budget-friendly option for everyday purchases.
Google Reviews
I just rented one of their Rug Doctors - it was disgustingly dirty upon pickup and I cleaned it to my best ability before using but still made my rug smell like piss… but yet there’s a charge for cleaning fees. Who the hell is cleaning the thing to c...
Every time I come here, they are out of Pokémon cards, even when the website says they have a bunch in stock. They hold them behind the counter, so customers aren’t stealing them. The lady behind the counter told me “you ain’t gonna find em here so d...
I stood at the register for 10 minutes while the boy with the green hair looked at me went behind the counter and back out on to the floor without even acknowledging me. Then when he did decide to come up there it was an attitude. A big deep breath a...
Love the Dollar general store especially the one in spring Hill west virginia 800 chestnut street and kanawha turnpike the staff is amazing especially Alicia she is very helpful and the store is always very clean even before the virus hit us and is a...
Newer store with a friendly staff, very pleasant change from some of the other DG stores around here. It's well stocked and the isles aren't cramped. Again a few of the ljter stores could take some hints from here, just wish I lived closer to this on...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take some time to familiarize yourself with the store layout to find your items quickly.
Consider visiting during off-peak hours to avoid long waits at the register.
Look for nearby parking options, as the store can get busy, especially on weekends.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM
