Family Dollar

Open Now
Est. 1992
★★★★4.1
Family Dollar in Charleston, WV

About Family Dollar

Family Dollar in Charleston, WV, offers a variety of everyday items at affordable prices, making it a convenient stop for budget-conscious shoppers. Whether you need groceries, household essentials, or seasonal items, you’ll likely find what you’re looking for on their shelves.

The store's atmosphere is generally clean, though some aisles may have products temporarily left out. Customers have noted that while the store can get busy, it’s usually well-organized, providing a straightforward shopping experience.

Located in a convenient area of Charleston, Family Dollar is easily accessible for residents and visitors alike. Parking is typically available nearby, making it a practical choice for quick shopping trips.

Editor's Review

Family Dollar in Charleston, WV, has established itself as a go-to spot for budget-conscious shoppers looking for convenience and variety. Customers appreciate the store's competitive prices on name-brand snacks and the availability of organic produce, which sets it apart from many discount retailers. As noted by Kool Shade Will, despite some inconsistencies in service, the overall atmosphere earns a 'cool 6.5 outta 10.' The store also boasts a family-owned charm since 1992, making it a familiar place for local residents.

However, this Family Dollar has faced its share of criticism. Some reviewers pointed out staffing issues, with reports of being understaffed and receiving less-than-friendly service. Kristina Roush's experience highlights a troubling encounter with staff labeling customers as suspicious, which adds to the store's somewhat uneasy vibe. In particular, Michael T. raised serious concerns about health and safety, noting, 'Several freezers have been broke down for the last 2 weeks,' which presents a major issue for a store that sells groceries.

The recurring themes from reviews suggest that while Family Dollar offers valuable deals and a rotating inventory every Tuesday, customers should be prepared for potential service hiccups and the occasional product quality issue. Overall, it's a mixed bag where budget shoppers can find savings but may need to manage their expectations regarding customer service.

Best for: Budget shoppers looking for affordable groceries and household items.

What We Like

  • Competitive prices on name-brand snacks
  • Regularly updated inventory every Tuesday
  • Offers organic produce

Room for Improvement

  • Inconsistent staff service
  • Concerns about product quality and safety
  • Occasional understaffing issues

What Customers Are Saying

'I been going to this location for like a month or two of time total altogether... Overall the store and it's atmosphere is a cool 6.5 outta 10.'

Kool Shade Will

'Several freezers have been broke down for the last 2 weeks.... this is disgusting and a major health issue.'

Michael T.

What to Expect

  • You can expect a decent selection of everyday items at budget-friendly prices.
  • The product range includes groceries, cleaning supplies, and seasonal decorations.
  • Prices are generally low, making it a popular choice for those looking to save money on necessities.

Business Highlights

  • Family owned since 1992
  • Accepts EBT/SNAP
  • New inventory every Tuesday
  • Competitive prices on name brand snacks
  • Smart Coupons for additional savings
  • Seasonal items for every occasion
  • Discount groceries for any occasion

Google Reviews

Kool Shade Will
Kool Shade Willa week ago
★★★☆☆

I been going to this location for like a month or two of time total altogether, they keep the store relatively clean, sometimes their products are still in the isles, some days they looked understaffed, and the staff are well behaved most times, Some...

Kristina Roush
Kristina Rousha year ago
☆☆☆☆

I went to this Family Dollar late in the evening today with a female friend. I wasn't buying anything but I was looking around. The male worker came up to us and informed us that we were on video doing suspicious activities. We did pick up a couple o...

Teia Meadows
Teia Meadows6 months ago
★★★★

Store was ok, but staff weren’t very friendly or helpful

Michael T.
Michael T.2 years ago
☆☆☆☆

10/13/23 Several freezers have been broke down for the last 2 weeks.... the food has been left IN the freezers and is clearly leaking/has leaked all inside. They have signs asking people not to buy the food.. what they are missing is the freezer sys...

Queen B
Queen B2 years ago
☆☆☆☆

I just left out of here and will never be back. I went to load money to my cash app, counted the money I had TWICE before coming in, and after seeing that the cashier did not load all of what I'd given her, I explained to her my issue. She was extrem...

Reviews from Google

Specialties

Organic produceCloseout deals

Payment Methods

CashCredit/DebitEBT/SNAP

Frequently Asked Questions

Visiting Tips

If you're visiting for the first time, take a moment to familiarize yourself with the layout of the store.

Try to go earlier in the day if you prefer a quieter shopping experience, as evenings can get busier.

Look for nearby parking to make your trip more convenient, especially during peak hours.

Hours

  • monday9:00 AM - 10:00 PM
  • tuesday9:00 AM - 10:00 PM
  • wednesday9:00 AM - 10:00 PM
  • thursday9:00 AM - 10:00 PM
  • friday9:00 AM - 10:00 PM
  • saturday9:00 AM - 10:00 PM
  • sunday9:00 AM - 10:00 PM

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Customer Reviews