Dollar General
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About Dollar General
Dollar General in South Portland, ME, is a convenient spot for picking up everyday essentials at budget-friendly prices. They offer a variety of products, including grocery items, household goods, and health and beauty supplies, making it a go-to for quick shopping trips.
The atmosphere inside the store is typical of a dollar store, with a straightforward layout that allows for easy browsing. However, some customers have reported issues with staff interactions, which can affect the overall shopping experience.
Located conveniently in South Portland, the store is easily accessible for locals and visitors alike. Its location allows for quick stops while running errands, and there's usually parking available nearby.
Editor's Review
The Dollar General in South Portland, ME, stands out for its convenience and affordability, but it faces notable challenges, especially regarding customer service. Many reviewers appreciate the store's extensive range of household items and low prices, perfect for those looking to save a few bucks without sacrificing quality. However, as Chelsea pointed out, frustrations run high with reports of rude staff and inconsistent operating hours. This sentiment echoes throughout the reviews, highlighting a common thread of dissatisfaction with employee behavior. For instance, Samantha Emmons shared a disconcerting experience where a cashier's outburst made her son uneasy, illustrating how the store's environment can sometimes feel hostile rather than welcoming.
On the other hand, not all feedback is negative. Maka Chee, for example, acknowledged the challenges faced by staff while managing a busy register and rude customers, noting the store's commendable orderliness. This mix of high praise and critical feedback paints a picture of a store that has potential but struggles to consistently meet customer expectations.
What We Like
- Affordable prices on a variety of household items
- Convenient location for quick shopping trips
- Wide selection of products for daily needs
Room for Improvement
- Frequent complaints about rude staff behavior
- Inconsistent hours that can frustrate customers
- Customer service issues during busy times
What Customers Are Saying
“Closed before 5??? Really??? Do better!!!”
— Chelsea
“I empathize with the female staff member who effectively managed a hectic line and a rude customer under stressful conditions.”
— Maka Chee
What to Expect
- Expect a wide selection of affordable everyday products.
- You may encounter staff that can vary in customer service quality.
- Prices are generally low, making it a budget-friendly shopping option.
Google Reviews
Rude staff! Will never go in here again! I called a few minutes ago to see if they had a paper product they don't always carry. The woman who answered said they had it, but when I politely asked if there were many left (they often run out), she said ...
Closed before 5??? Really??? Do better!!! I know staff that can pull the doubles (8-8) but you can’t???? Stop blaming covid for your short staffing issues! You’ve had years to recover from it and I know about 6 ppl including myself who applied and go...
Went into this dollar general today with my 10 year old son and after the cashier lost it on a customer because the customer wanted a receipt she started throwing things across the store. The next customer stepped up and she started throwing things o...
When I give $45 cash for a $44.73 transaction I expect to get $0.27 back, not a quarter. Like I didn’t even say “oh I don’t need the pennies” the dude just handed me a quarter and thought that was acceptable? Super bizarre.
I empathize with the female staff member who effectively managed a hectic line and a rude customer under stressful conditions. The store was orderly, with a wet floor sign near a spill by the second register.
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, plan to spend some time browsing the aisles to find what you need.
Try to visit during off-peak hours to avoid crowds and long waits at checkout.
There's usually parking available nearby, but be mindful of peak shopping times when it can get busy.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM