Dollar General
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About Dollar General
Dollar General in Dover, DE, offers a variety of everyday products at affordable prices, including groceries, health items, and household essentials. You'll find a selection of snacks, cleaning supplies, and personal care products, making it a convenient stop for quick shopping needs.
The atmosphere can be a bit chaotic, especially during busy hours, as the store is relatively small and sometimes feels disorganized. While some customers have mentioned issues with staff friendliness, others have noted that individual employees can be helpful when available.
Located conveniently in Dover, this Dollar General is easily accessible for locals and visitors alike. It offers ample parking, making it a straightforward choice for those looking to grab essentials quickly.
Editor's Review
Despite an overall rating of 3.9 out of 5 from 446 reviews, the consensus at Dollar General in Dover, DE, reveals a troubling picture of customer service. Numerous reviewers express dissatisfaction with staff behavior, emphasizing a lack of basic courtesy. A notable complaint from Phil P. illustrates this: "the white girl working there started insulting him and saying Dashers are not customers." This sentiment is echoed by Mario Tirado, who pointedly criticized the staff, stating, "if you don’t like your job why the hell you work there."
While customer service issues dominate the reviews, other factors contribute to the store's rating. Some shoppers appreciate the low prices and convenient location, often citing Dollar General as a go-to for essentials. For instance, Corrine Manuel mentioned that despite the chaos, she found one friendly and helpful staff member. However, the store's frequent clutter and disorganization lead to a frustrating shopping experience.
Overall, customer feedback indicates that while Dollar General offers affordability and accessibility, shoppers should be prepared for a less-than-ideal atmosphere. It’s clear that the store needs to address staffing and organization issues to improve its standing.
What We Like
- Affordable prices on everyday items
- Convenient location for quick shopping
- Some friendly and helpful staff members
Room for Improvement
- Rude customer service encountered by many
- Store often disorganized and cluttered
What Customers Are Saying
“the white girl working there started insulting him and saying Dashers are not customers”
— Phil P
“if you don’t like your job why the hell you work there”
— Mario Tirado
What Shoppers Say
Based on analysis of 5 customer reviews
“The staff is extremely rude”
“The place needs a deep clean”
“The store was busy and chaotic”
“Worst customer service ever”
Insider Tips
Avoid shopping close to closing time
Expect disorganization and clutter in the store
What to Expect
- Expect a quick shopping experience, but be prepared for possible wait times during busy periods.
- You'll find a varied selection of products, though organization might not always meet your expectations.
- Prices are typically low, making it a good option for budget-conscious shoppers.
Google Reviews
The people working over there are rude. My friend was shopping yesterday evening 02/19/2026 for Dasher ten minutes before they were closed. When the 10 minutes was almost up the white girl working there started insulting him and saying Dashers are no...
This place is HORRIBLE. The staff is extremely rude and the place needs a deep clean. I gave it one star so I could review. Shame, past experiences at DG's have been great. NOT this one. Buyer BEWARE. DO NOT do anything to piss off the staff..l...
This location is fairly small and disorganized. The one staff member that I encountered was friendly and helpful. However the store was busy and she was the only one there to assist customers. There were boxes everywhere that needed to be put away bu...
Low quality shopping and customer service experience. Do yourself a favor and skip this DG. Just go to another one
This people has the worst customer service ever , if you don’t like your job why the hell you work there
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, consider visiting during off-peak hours for a more relaxed shopping experience.
Try to plan your visit earlier in the day to avoid the rush when the store tends to get crowded.
Look out for nearby amenities or parking options to make your trip easier.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM