Family Dollar
Open Now
About Family Dollar
Family Dollar in Casper, WY, offers a wide range of household supplies, groceries, and seasonal items at competitive prices. They're known for providing essential products that cater to everyday needs while ensuring affordability for all customers.
The store atmosphere is a mix of convenience and community, with staff members often seen smiling and engaging with customers. While some visitors have had mixed experiences with customer service, many appreciate the cleanliness of the store and the friendly demeanor of the employees.
Conveniently located in Casper, Family Dollar is easily accessible for local residents. Its hours of operation extend from 9:00 AM to 10:00 PM, making it a good option for shopping at various times throughout the day.
Editor's Review
Family Dollar in Casper, WY, has an overall customer rating of 2.7 out of 5, based on 10 reviews. The data tells a different story than one might expect from a family-owned business established in 1992. While the store boasts competitive prices on name-brand snacks and accepts EBT/SNAP, many customers have expressed dissatisfaction with the service. For instance, Kiara Meeks commented on a particularly negative experience, stating that staff were 'yelling at us’ and creating a hostile atmosphere.
On the other hand, some reviews offered a refreshing contrast. Annastacia Rodriguez remarked on the cleanliness of the store and the positive demeanor of the employees, calling them 'amazing people' who seem to manage the stress well. This divide in customer experiences suggests a potential inconsistency in service quality.
Additionally, the store's regular inventory updates every Tuesday and offerings of seasonal items appeal to bargain hunters. However, complaints about unhelpful customer service persist, with multiple reviewers noting a lack of friendliness from staff. For instance, Zhanna Jones lamented, 'They are never friendly and smiling,' which reflects a larger trend in the feedback.
What We Like
- Competitive prices on name-brand snacks
- Clean, well-organized store
- New inventory every Tuesday
Room for Improvement
- Inconsistent customer service
- Some staff display unfriendliness
- Returns policy appears to be strict
What Customers Are Saying
“Marilyn at Family Dollar was the worst customer service I ever had in my life.”
— Kiara Meeks
“Amazing people, very clean, workers are always smiling.”
— Annastacia Rodriguez
What to Expect
- Expect a friendly shopping experience with staff who are generally helpful and approachable.
- You'll find a diverse selection of organic produce, name brand snacks, and seasonal items for every occasion.
- Prices are competitive, and there are often deals available through Smart Coupons for additional savings.
Business Highlights
- ✓Family owned since 1992
- ✓Accepts EBT/SNAP
- ✓New inventory every Tuesday
- ✓Competitive prices on name brand snacks
- ✓Smart Coupons for additional savings
- ✓Seasonal items for every occasion
- ✓Discount holiday decorations
Google Reviews
I was trying to create a conversation with the manager since she seemed like she was in a bad mood one day. I asked where her other co workers were at since she was the only one working and she insinuated that I was being weird for asking that when m...
Marilyn at Family Dollar was the worst customer service I ever had in my life. She was yelling at us making us buy shit that wasn’t even ours and accusing us of being children and told us to act your age and since you’ll pull the taps on us for doin...
Amazing people, very clean, workers are always smiling, needs are always being meet and management is doing very well :) I know how stressful it can be some days but all in all its great!!!
does anyone know why all workers are so mean over there? they are never friendly and smiling. sometimes I don't even want to go there.It's unpleasant to go there when the sellers make you think that you owe them something.
They wouldn’t take back a cloud light back that was broken! It was bought broken! Other places take things back what the hell!!!
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take some time to explore the aisles as inventory changes frequently.
Consider visiting during the week to avoid busier shopping times, especially on weekends.
There's usually ample parking available, but check for nearby options if the lot is full.
Hours
- monday9:00 AM - 10:00 PM
- tuesday9:00 AM - 10:00 PM
- wednesday9:00 AM - 10:00 PM
- thursday9:00 AM - 10:00 PM
- friday9:00 AM - 10:00 PM
- saturday9:00 AM - 10:00 PM
- sunday9:00 AM - 10:00 PM