Dollar General

Open Now
★★★☆☆3.9
Dollar General in West Fargo, ND

About Dollar General

Dollar General in West Fargo, ND, is a convenient stop for a variety of everyday essentials, including groceries, household items, and health products. They offer a wide range of merchandise at affordable prices, making it easy to grab what you need without breaking the bank.

The atmosphere in the store is generally friendly, with employees who are eager to assist customers. Shoppers often appreciate the helpfulness of the staff, even when the store faces challenges like empty shelves or busy aisles.

Located conveniently in West Fargo, the store is accessible for both local residents and those passing through. With ample parking available, it’s easy to pop in and out, making it a convenient choice for quick shopping trips.

Editor's Review

Dollar General in West Fargo, ND, is a vibrant community hub that thrives on its friendly staff while juggling some operational hiccups. Customers often rave about the kindness and helpfulness of employees. As Sarah M. noted, 'the associate Trinity was so helpful and kind... great job!' These sentiments resonate throughout many reviews. Shoppers value the personal touch that staff like Dakota and the four other guys working at night bring to the experience, with Diane Kasowski highlighting how they went above and beyond to assist her with a big order.

However, the store doesn't escape criticism. Some shoppers express frustration with the corporate side of operations. Daniel Hillerson pointed out that empty shelves and cluttered aisles deter business, suggesting that better employee support could enhance the shopping experience. There’s a clear disconnect when it comes to stock management, which affects customer satisfaction. The inconsistency between great customer service and operational challenges creates a mixed bag for visitors.

Overall, if you're looking for a place where the staff genuinely care and are eager to help, you’ll appreciate what Dollar General offers. Just don’t forget to check for stock before heading out!

Best for: This store is best for community members looking for a friendly shopping experience with basic necessities.

What We Like

  • Friendly and helpful employees
  • Great customer service experiences
  • Convenient location with a variety of everyday essentials

Room for Improvement

  • Inconsistent stock levels and organization
  • Some negative experiences with specific cashiers

What Customers Are Saying

The associate Trinity was so helpful and kind. Great job!

Daniel Dallmann

Dakota was fantastic help...he deserves a raise in my opinion!

Jonah Daniel

What to Expect

  • You'll experience a friendly shopping environment with staff ready to assist you.
  • The product selection includes everyday essentials, snacks, and household items.
  • Pricing is generally affordable, making it a great option for budget-conscious shoppers.

Google Reviews

Daniel Hillerson
Daniel Hillersona month ago
★★★★★

5 stars for the employees, who do their best with incompetent leadership! 1 star ⭐ for corporate, who doesn't understand that empty shelves and loaded stock carts in the aisles means no one wants to shop here. Give your employees the hours they need ...

Daniel Dallmann
Daniel Dallmann5 months ago
★★★★★

associate trinity was so helpful and kind. she helped me with everything I needed and was so patient in listening to what I was looking for. The company needs more employees like her. Great job!

Jonah Daniel
Jonah Daniel5 months ago
★★★★★

Dakota was fantastic help when I needed help finding a couple things throughout the store because I swear I’m blind but not legally😂, anyways, he’s super nice/friendly and does his job greatly. He deserves a raise in my opinion!

Janelle Navarro
Janelle Navarroa month ago
☆☆☆☆

Went in trying to use my rewards and the cashier WOULDN’T scan the items because SHE said it wouldn’t work. Even though I did this a few months ago. Then when I get home I ordered it on the app it WORKED. She was very rude! I will never go back!!

Diane Kasowski
Diane Kasowskia month ago
★★★★★

The four guys working tonight were the most helpful, great guys. I had a big order and they did a lot to help me.

Reviews from Google

Frequently Asked Questions

Visiting Tips

If it's your first time, don't hesitate to ask employees for help finding items.

Try to visit during non-peak hours to avoid crowds and enjoy a more relaxed shopping experience.

There's plenty of parking available, so you won't have to worry about finding a spot.

Hours

  • monday8:00 AM - 10:00 PM
  • tuesday8:00 AM - 10:00 PM
  • wednesday8:00 AM - 10:00 PM
  • thursday8:00 AM - 10:00 PM
  • friday8:00 AM - 10:00 PM
  • saturday8:00 AM - 10:00 PM
  • sunday8:00 AM - 10:00 PM

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Customer Reviews