Family Dollar
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About Family Dollar
Family Dollar is a discount store located in Rochester, NY, that offers a variety of household supplies, groceries, and seasonal items. With a focus on essential products at competitive prices, it's a convenient stop for anyone looking to stock up on everyday necessities.
The atmosphere is a mix of casual shopping and budget-friendly finds, though some customers have mentioned mixed experiences with staff. While the store can sometimes be a bit messy, many visitors appreciate the opportunity to save on groceries and household items.
Conveniently located in Rochester, the store is easily accessible for locals and visitors alike. It's a great option for those in need of quick shopping or stocking up on essentials without breaking the bank.
Editor's Review
Family Dollar in Rochester, NY, has built a reputation for being a go-to spot for discount groceries and essentials since 1992. It’s family-owned, which gives it a local flair that some shoppers appreciate. As Dorine McCrary Spencer pointed out, many customers feel welcomed; she said, 'We was Greeted definitely will revisit.' That’s a positive note in a sea of mixed reviews.
However, it’s not all sunshine and smiles. A recurrent theme in negative reviews is the staff's attitude. Multiple customers, like Diamond Nelson, expressed frustration, stating, 'Staff is very rude to customers that are homeless or don't dress a certain way.' This attitude seems to create an uncomfortable shopping experience for many.
The store’s cleanliness is also a hot topic. Stephanie Cobb pointed out issues with unsanitary conditions, highlighting meat left out at room temperature next to cleaning supplies. This raises big concerns about health standards. Things like that can overshadow the good deals they offer.
Overall, Family Dollar has some shine but also glaring issues that need addressing. Competitive prices on name-brand products and new inventory every Tuesday are great draws, but rude staff and cleanliness problems can turn shoppers away.
What We Like
- Competitive prices on name-brand products
- New inventory every Tuesday
- Family-owned since 1992
Room for Improvement
- Staff attitudes can be rude
- Store cleanliness is inconsistent
What Customers Are Saying
“Staff is very rude to customers that are homeless or don't dress a certain way...”
— Diamond Nelson
“Shelves were pretty baron except of course for the sugary snacks and sodas...”
— Patrick Phelan
What to Expect
- You'll find a variety of everyday essentials at Family Dollar, making it a handy option for quick shopping.
- The store features new inventory every Tuesday, so there's often something fresh to check out.
- Prices are competitive, with smart coupons available for additional savings on name brand products.
Business Highlights
- ✓Family owned since 1992
- ✓Accepts EBT/SNAP
- ✓New inventory every Tuesday
- ✓Discount groceries for any occasion
- ✓Smart Coupons for additional savings
- ✓Seasonal items for every special occasion
- ✓Competitive prices on name brand products
Google Reviews
Staff is very rude to customers that are homeless or don't dress a certain way don't treat people a certain way because the way they look or idolize them as a theft because of their clothes . If you are a cashier you should be able to help them in a ...
Some rude staff- not all, messy store. The manager was OK. They're enforcing a "no bags allowed in store" policy now. I get it, people are shoplifting a lot, especially in these areas, but there's a way to do things. You don't just rudely bark at ra...
Stopped by we was Greeted definitely will revisit didn't get to look around much time was flying see you all soon 😊
The Staff is rude and have horrible attitudes and when I went in the store they had meat sitting out on a rolly cart just going bad with chemical spray cleaners right next to it the meat shouldn't have been out of the cooler instead of sitting out at...
Shelves were pretty baron except of course for the sugary snacks and sodas, but the employees were working their tails off. Very commendable
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, be prepared for a more casual shopping experience and keep an eye out for deals.
Visiting during off-peak hours can help you avoid crowds and make your shopping trip quicker.
There's usually parking available nearby, so you shouldn't have trouble finding a spot to stop in.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM