Family Dollar

Open Now
Est. 1992
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Family Dollar in Rochester, NY

About Family Dollar

Family Dollar in Rochester, NY, is a discount store where you'll find a wide range of household supplies, groceries, and seasonal items at competitive prices. They aim to provide essential products for your everyday needs, making shopping convenient and affordable.

The store has a welcoming atmosphere, and customers often appreciate the helpfulness of the staff. While some reviews mention that the store could use a bit more organization, many shoppers enjoy the variety of products available.

Located conveniently in Rochester, this Family Dollar is easily accessible for locals. The store's extended hours make it a great option for those looking to shop early in the morning or later in the evening.

Editor's Review

Shopping at Family Dollar in Rochester, NY, can feel like a mixed bag, with some customers walking out satisfied and others feeling frustrated. Many shoppers rave about the store's friendly staff and the wide variety of products available. As Donna noted, 'I love the employees here! No matter day or night they know the stock on hand.' This personal touch can really make a difference in your shopping experience.

However, not all experiences have been positive. Some reviewers have pointed out that the store can get a bit cluttered, making it hard to find what you're looking for. Sheila Henderson expressed her frustration, saying, 'the employees would straighten the place up, food and different items are always all over the place.' This review highlights a recurring issue that might affect your visit.

Another concern mentioned by customers involves safety, particularly around the store's exterior. T V (Waldo SkullDoh) remarked about the 'riff Raff that hangs outside the store and begs for change.' Elara Wilder echoed similar sentiments, sharing that she has never felt safe enough to enter. This sentiment is quite troubling and may deter potential customers from shopping here.

Despite these drawbacks, Family Dollar does shine in certain aspects, especially for those looking for budget-friendly shopping options. With new inventory every Tuesday and competitive prices on name-brand snacks, it definitely carves out a niche for savvy shoppers.

Best for: Budget-conscious shoppers looking for a variety of grocery and household items.

What We Like

  • Friendly and knowledgeable staff
  • Good variety of products including organic produce
  • Competitive prices and Smart Coupons for savings

Room for Improvement

  • Store can be cluttered and disorganized
  • Safety concerns outside the store

What Customers Are Saying

β€œI love the employees here! No matter day or night they know the stock on hand.”

β€” Donna

β€œThe employees would straighten the place up, food and different items are always all over the place.”

β€” Sheila Henderson

What to Expect

  • Expect friendly customer service, with employees ready to assist you with questions and help you find items.
  • You'll find a diverse selection of products, including organic produce and closeout deals, making it a one-stop shop for many needs.
  • Prices are competitive, and there are often discounts and smart coupons available for additional savings.

Business Highlights

  • βœ“Family owned since 1992
  • βœ“Accepts EBT/SNAP
  • βœ“New inventory every Tuesday
  • βœ“Competitive prices on name brand snacks
  • βœ“Smart Coupons for additional savings
  • βœ“Seasonal items for every occasion
  • βœ“Discount groceries for any occasion

Google Reviews

Sheila Henderson
Sheila Hendersona month ago
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This Family Dollar would be a nice place to shop at, if the employees would straighten the place up, food and different items are always all over the place even the floor! Also customers wouldn't have to wait so long in line if the employees wouldn't...

Donna
Donna5 months ago
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I love the employees here! No matter day or night they are know the stock on hand. It’s got a good stock of almost anything you could want. And good to check the clothes and shoes section for discounts too.

Lakesha Wilborn
Lakesha Wilborna month ago
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Customer service is excellent. They help with coupons and had me download the app so I can save more money ! I will be coming back

T V (Waldo SkullDoh)
T V (Waldo SkullDoh)10 months ago
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There's nothing wrong with the store itself or the staff It's the riff Raff that hangs outside the store and begs for change The staff do their best to run them off or whatever but it just gets a little ridiculous. There's a guy that literally sits i...

Elara Wilder
Elara Wildera year ago
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I imagine the store might be nice but I've never felt safe enough to go in because I can't even exit my car without someone cat calling me.

Reviews from Google

Specialties

Organic produceCloseout deals

Payment Methods

CashCredit/DebitEBT/SNAP

Frequently Asked Questions

Visiting Tips

If you're a first-time visitor, take a moment to browse all sections, as you might find unexpected treasures.

Try to visit during off-peak hours, like early mornings or late evenings, for a quieter shopping experience.

There's convenient parking available nearby, making it easy to stop by while running errands.

Hours

  • monday8:00β€―AM - 10:00β€―PM
  • tuesday8:00β€―AM - 10:00β€―PM
  • wednesday8:00β€―AM - 10:00β€―PM
  • thursday8:00β€―AM - 10:00β€―PM
  • friday8:00β€―AM - 10:00β€―PM
  • saturday8:00β€―AM - 10:00β€―PM
  • sunday8:00β€―AM - 10:00β€―PM

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Customer Reviews