Dollar General
Open Now
About Dollar General
Dollar General in Rochester, NY, offers a wide range of products, including convenience items, groceries, health supplies, and household necessities. It's a one-stop shop for affordable goods, making it easy to stock up on essentials without breaking the bank.
Customers often comment on the cleanliness and organization of the store, which contributes to a pleasant shopping experience. The staff is generally described as kind and professional, providing helpful service that enhances the overall atmosphere of the store.
Conveniently located in Rochester, Dollar General is easily accessible for local residents and visitors alike. Whether you’re running errands or just need to pick up a few items, the store's extended hours make it a practical choice for busy schedules.
Editor's Review
Walking into Dollar General in Rochester, you might get a mixed bag of experiences. Some shoppers rave about the cleanliness and welcoming atmosphere, while others bemoan the chaotic organization of the aisles. A reviewer, Babeena Blackmon, noted, 'So much cleaner than Family Dollar,' highlighting the pleasant environment and friendly staff. However, this praise does not overshadow the complaints about disorganization and pricing. One frustrated customer, Babeen Loved, lamented, 'Nothing is where it's supposed to be,' expressing dismay at how hard it is to find items. Another review from D. Hall paints a grim picture, stating, 'I have never seen such a filthy store,' with mentions of mud on the floor and ongoing maintenance issues.
It’s clear that Dollar General has potential, but it’s also facing significant challenges that affect customer satisfaction. The recurring themes of cleanliness and customer service appear to be the store's saving grace, but the disarray and occasional rudeness from staff can leave shoppers feeling frustrated. Truly, this store can be a treasure trove for finding discounted goods, provided you’re willing to sift through some chaos!
What We Like
- Cleaner than other dollar stores
- Friendly customer service
- Pleasant shopping environment
Room for Improvement
- Disorganized aisles
- Higher prices for certain items
- Maintenance issues affecting cleanliness
What Customers Are Saying
“'So much cleaner than Family Dollar, very pleasant very kind and professional customer service...'”
— Babeena Blackmon
“'I want Family Dollar back, and so do many other people in the neighborhood.'”
— Babeen Loved
What Shoppers Say
Based on analysis of 5 customer reviews
“I have never seen such a filthy store.”
“Staff was extremely rude.”
“The place is very unorganized.”
“So much cleaner than Family Dollar.”
Insider Tips
Be cautious of staff interactions.
Check product organization before purchasing.
What to Expect
- Expect a clean and well-organized store that makes it easy to find what you need.
- You'll find a diverse selection of products, from snacks and beverages to cleaning supplies and personal care items.
- Pricing is generally very affordable, making it a great option for budget-conscious shoppers.
Google Reviews
Came in here to shop I take the transit line I had a yellow wegmans grocery shopping bag that was in my pocket folded up, as I was shopping I asked the lady where the bar soap was she rips the folded up yellow bag out of my pocket as I was looking fo...
Cashier charged me for an open sprite. I took it back and he said he gave it to me. It was on my receipt.. who wants a free open sprite. Very shady
So much cleaner than Family Dollar, very pleasant very kind and professional customer service and cashiers very peaceful environment they take good care of their store compared to Family Dollar. However they have less desirable wearables then Family ...
I want Family Dollar back , and so do many other people in the neighborhood. The place is very unorganized. It was so clean when it first moved in now it's very unorganized the mess grab something from the dollar aisle and got charged $6 for it inste...
I have never seen such a filthy store. I felt dirty after I left. There was mud on the floor and the back door was wide open, and tubs with water from the leaking roof laying around. Totally unfit and dangerous/ I sent notice to the corporate offic...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, look for the aisles marked for quick access to common items like snacks and toiletries.
Try to visit during off-peak hours, typically in the late morning or early afternoon, to avoid crowds.
There's usually ample parking nearby, which makes stopping by convenient for quick trips.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM