Dollar General
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About Dollar General
Dollar General in NY offers a variety of products including groceries, household items, and health essentials all at budget-friendly prices. It's a convenient stop for everyday needs, making it a popular choice for local shoppers looking to save money.
While the store is well-stocked and organized, the shopping experience can be hit or miss due to customer service issues reported by visitors. Some customers have noted a lack of helpfulness from staff, which can make the shopping experience less enjoyable.
Located in a busy area, Dollar General is easily accessible for those in the neighborhood. There's ample parking available, making it convenient to pop in for a quick shopping trip.
Editor's Review
Dollar General has a mixed bag of customer experiences, and it’s clear that this store is not without its issues. While some shoppers rave about the helpful staff, others report downright unpleasant interactions. One reviewer, Alyssa Ortiz, put it bluntly: "...ask a question and the answer is always I DONT KNOW." This sentiment isn't isolated. Many customers feel the staff is either untrained or just uninterested in providing decent service.
However, there are shining moments, too. As Sarah noted, "Anne was super kind and helpful!" It seems that when you find an attentive employee, the experience can be vastly improved. The store's cleanliness and organization earn praise, but this alone doesn't outweigh the issues stemming from inconsistent service. Overall, you might leave feeling satisfied or frustrated, depending on the day and who’s on the clock.
In summary, while Dollar General offers convenience and typically good prices, shoppers may want to temper their expectations regarding staff interactions. If you encounter someone like Anne, you'll likely walk away happy. But be prepared for the occasional rude encounter if luck isn't on your side.
What We Like
- Convenient location for quick shopping
- Clean and organized store
- Some friendly and helpful staff members
Room for Improvement
- Inconsistent customer service
- Frustrating interactions with certain employees
What Customers Are Saying
“If I could give this place no stars I would...”
— Wiccanrayne W
“Every time me and my girlfriend enter the store we have a good experience.”
— Deron Mann
What to Expect
- Expect a straightforward shopping experience with a variety of essential items.
- You'll find a good selection of budget-friendly products, although staff assistance may vary.
- Prices are generally low, making it a good option for those looking to save money on everyday purchases.
Google Reviews
If I could give this place no stars I would such poor customer service. Skinny dude with dark brown hair wants to catch an attitude over a ripped bag of cat food that they tried to sell and I wanted a new one so he went grabbed it and slammed it on t...
Always unpleasant. Staff and customers are contentious and they make giving them your money as difficult as possible. Maybe if they had adequate staff it would be more fun than a root canal.
Terrible the woman who answered the phone ignorant as can be beautiful clean organized store but ask a question and the answer is always I DONT KNOW ....I DONT KNOW .....I DONT KNOW ...IF YOU LIKE RUDE PEOPLE THEN THIS IS A PLACE FOR YOU TO SHOP
Anne was super kind and helpful! I accidentally hit the dissatisfied button instead of satisfied on register survey. She was so sweet!!
Every time me and my girlfriend enter the store we have a good experience. I love this place. The associates are super helpful and friendly! Anne specifically! Please give her a promotion or raise as she deserves. She literally sat with me for 5 - 10...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, check the store layout to find what you need quickly.
Try to visit during off-peak hours to avoid crowds and possibly better service.
Consider parking in the lot right outside for easy access, especially if you have a lot to carry.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM
