Dollar General
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About Dollar General
Dollar General in Buffalo, NY, is a popular spot for those looking to grab everyday essentials at affordable prices. You'll find a variety of items ranging from groceries and household products to health and beauty supplies, all under one roof.
The atmosphere can be a bit hectic at times, especially during peak hours, but it’s generally a convenient place for quick shopping trips. Some customers have noted that service can be hit or miss, with occasional complaints about staff interactions.
Located in a bustling area, Dollar General is easily accessible for residents and visitors alike. There’s ample parking nearby, making it a convenient stop for those running errands or needing to pick up a few items.
Editor's Review
Dollar General in Buffalo, NY, presents a mixed bag for shoppers, as evidenced by the consensus of customer reviews. Many patrons appreciate the convenience of the location, often noting its proximity makes it a go-to for quick stops. Yet, the reviews are punctuated by frustration over poor customer service and inconsistent pricing. For instance, Hanna M. expressed her dissatisfaction, stating, 'Charges different prices than they advertise. When making a complaint no effort was made to resolve the issue.' This sentiment is echoed by several others who take issue with staff behavior and store management, highlighting a pervasive lack of attention to customer experience.
Despite the negative feedback, some customers do share positive stories about their interactions with certain employees. Nike Flights remarked, 'As far as employees go, I’m going to say most are friendly!' This suggests that while the overall service may be lacking, there are still individuals who provide a decent experience. However, complaints about stock levels and issues like a shortage of bags continue to surface, adding to shopper dissatisfaction.
What We Like
- Convenient location for quick shopping
- Friendly staff members noted by some customers
- Affordable prices on various everyday items
Room for Improvement
- Inconsistent pricing and advertising
- Poor customer service reported by multiple reviewers
- Sometimes shelves are not well-stocked
What Customers Are Saying
“Charges different prices than they advertise. When making a complaint no effort was made to resolve the issue.”
— Hanna Meier
“I think it's ridiculous that your cashier didn't acknowledge anyone walking in with a simple hello...”
— Corinne Carey
What Shoppers Say
Based on analysis of 5 customer reviews
“The staff are rude and take their time.”
“Charges different prices than they advertise.”
“Shelves aren’t always stocked!”
“The door was locked and I didn't see anyone.”
Insider Tips
Visit during peak hours to ensure staff is available.
Call ahead to confirm store hours before visiting.
What to Expect
- Expect a typical dollar store experience with a variety of budget-friendly items.
- You'll find a decent selection of products, though stock and organization might not always meet your expectations.
- Prices are very affordable, but be aware that some items may not match advertised prices.
Google Reviews
Charges different prices than they advertise. When making a complaint no effort was made to resolve the issue. Not even an apology.
Everything about this dollar store sucks. The staff are rude, Take their time dealing with customers instead of making them priority. Certain workers allow lines that go into the isles. The only staff member that was nice to me was some old guy.
I think it's s ridiculous that your cashier didn't acknowledge anyone walking in with a simple hello or even tell them how much they owe when it came to giving the total. Instead they wear earbuds and take phone calls that were apparently way more im...
This is kinda getting ridiculous with the whole bag problem to much money being spent at this place to not have bags on hand for people some still walk to this establishment because it’s close not to mention the shelves aren’t always stocked! As far ...
I went there yesterday at 6pm. The door was locked and I didn't see anyone in there. No sign and I waited for 10 minutes. A few weeks ago one of the employees was standing on something near the register eating ramen noodles while the line formed.
Reviews from Google
Frequently Asked Questions
Visiting Tips
If it's your first visit, check the weekly ads for any promotions or special deals before heading in.
Try to visit during non-peak hours to avoid long lines and get better service.
There's parking available nearby, but be prepared for busy times when the lot might fill up quickly.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM