Dollar General
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About Dollar General
Dollar General in Norfolk, VA, offers a variety of everyday essentials, from groceries to household items, all at budget-friendly prices. It’s a convenient spot for those looking to stock up on snacks, cleaning supplies, and personal care products without breaking the bank.
The atmosphere at Dollar General is generally friendly, with staff members who are eager to assist shoppers. However, some customers have noted that the store can be disorganized at times, with products scattered around, which may make finding items a bit challenging.
Located in a central area of Norfolk, this Dollar General is easily accessible for residents and visitors alike. There's ample parking available, making it a convenient stop for anyone in need of quick shopping.
Editor's Review
When it comes to Dollar General in Norfolk, VA, the reviews paint a picture of a mixed bag. Many shoppers appreciate the store's friendly staff and the convenience of finding a variety of everyday items all in one place. For instance, Shana West highlighted that the store is "big, clean and everything is easy to find." That sentiment resonates with those who cherish a quick shopping trip without the frills. However, a common thread among many reviews reveals frustrations with organization and customer service. J Overman expressed concern over disorganized shelves and clutter, stating, "It takes a long time to find what you are searching for." It's clear that while the store offers great products, how they’re presented leaves something to be desired.
Another shopper, Chala Jacobs, relayed a troubling experience at the register, noting the cashier's distraction with her phone, which resulted in an incorrect transaction. This type of inconsistency appears to be a recurring issue, as highlighted by SHAHAB, who mentioned poor communication regarding personal items in the store. This feedback indicates a need for staff training and improved oversight.
In summary, Dollar General has its fans, thanks to friendly service and a wide selection of goods. Yet, the struggles with organization and staff attentiveness are concerns that can't be overlooked.
What We Like
- Friendly staff that make customers feel welcome
- A wide variety of everyday products
- Clean environment with easy access to items
Room for Improvement
- Store organization and clutter often frustrate shoppers
- Service inconsistency can lead to negative experiences
What Customers Are Saying
“The workers are friendly but the store is not organized well.”
— J Overman
“Big clean and everything is easy to find.”
— Shana West
What Shoppers Say
Based on analysis of 5 customer reviews
“Girl with the braids SO deep in her phone”
“The store is not organized well.”
“Big clean and everything is easy to find”
“They should learn how to respect customers.”
Insider Tips
Visit when the store is less busy for better service
Be prepared for clutter and disorganization in the aisles
What to Expect
- You can expect a friendly shopping experience, though the organization of products may not always be ideal.
- The store offers a diverse selection of everyday items, making it a reliable stop for various needs.
- Prices are generally very budget-friendly, making it easy to find good deals on essential items.
Google Reviews
The workers are friendly but the store is not organized well. The shelves are empty and the stock constantly is on the floor inside of on the shelves. There seems to be no order when it comes to sorting and positioning items. It takes a long time to...
Big clean and everything is easy to find they have an assortment of things
Girl with the braids SO deep in her phone at the register not paying any attention to the customers and therefore took my money incorrectly. I gave her cash as well as wanted to pay the remaining balance on a card but she charged it all to ONE card ...
Gus, your clerk at this location, stole money from me my not giving my change. I gave him $5 and since he couldn't make the change so he kept it. I would like to speak with a corporate representative over this because, if he does this to everyone, th...
When I went to the shop, before entering one staff told me to keep my backpack beside the front counter. But, I saw many shoppers have backpacks with them. They should learn how to respect customers. Also, when I was coming back I saw there was no on...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take a moment to familiarize yourself with the layout and available sections.
Try to visit during off-peak hours to enjoy a less crowded shopping experience.
Look for nearby parking options to ensure a hassle-free visit, especially during busy times.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM