Family Dollar
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About Family Dollar
Family Dollar in Laredo, TX, is a discount store that offers a wide variety of groceries, household supplies, and seasonal items at competitive prices. They focus on providing essential products for everyday needs, making it easier for families to find what they need without breaking the bank.
While the store has a solid selection of products, customer experiences can vary. Some shoppers have reported issues with customer service, mentioning that staff interactions sometimes leave much to be desired, so it might be a mixed bag in terms of service quality.
Located conveniently in Laredo, Family Dollar is easily accessible for local residents. With ample parking available, it's a straightforward stop for anyone looking to stock up on essentials.
Editor's Review
Shopping at Family Dollar in Laredo, TX, can feel like a bit of a gamble. On one hand, the store is family-owned and has been a staple since 1992, which means there's a sense of community pride involved. Many shoppers appreciate the competitive prices on name-brand snacks and the organic produce they offer. However, as multiple reviews indicate, the customer service leaves much to be desired. Claudia Espinoza expressed concern, saying, "As of recently I don’t know who does the hiring here but the customer service there is getting worse and worse." This sentiment was echoed by several others, with Jesus Castellanos recounting an experience where he and his child faced rudeness from a staff member.
It's not all doom and gloom though. Many folks love the new inventory that arrives every Tuesday, meaning there's usually something fresh to look at. Shoppers can find seasonal items for every occasion and use Smart Coupons for additional savings, which is a big draw. Yet, the consistent complaints about unfriendly staff make it hard to fully embrace this Family Dollar. It seems like the store has a lot of potential, but the experience could use some improvement.
What We Like
- Family-owned since 1992
- Competitive prices on name-brand snacks
- New inventory every Tuesday
- Smart Coupons for additional savings
Room for Improvement
- Inconsistent customer service
- Some staff members display rude behavior
- Limited staff leading to long wait times
What Customers Are Saying
“As of recently I don’t know who does the hiring here but the customer service there is getting worse and worse.”
— Claudia Espinoza
“Today, as me and my child were shopping...she was extremely rude to me and my child while we were trying to pay.”
— Jesus Castellanos
What to Expect
- Expect a variety of groceries and household items at this discount store.
- You'll find competitive prices on both everyday essentials and seasonal products.
- Don't forget to check for Smart Coupons for additional savings on name brand snacks.
Business Highlights
- ✓Family owned since 1992
- ✓Accepts EBT/SNAP
- ✓New inventory every Tuesday
- ✓Competitive prices on name brand snacks
- ✓Smart Coupons for additional savings
- ✓Seasonal items for every occasion
- ✓Discount groceries for any occasion
Google Reviews
Where to start there’s only 2 employees (from What I’ve seen) a grumpy old lady and a new young girl the first time the girl was nice but theres been times where she gives attitude to customers im sure the job got her stressed with the long lines whi...
As of recently I don’t know who does the hiring here but the customer service there is getting worse and worse.
Today, as me and my child were shopping with coupon a store clerk named margarita was extremely rude to me and my child while we were trying to pay and while the cashier was tying to be helpful, Margarita simply did not want to work.I have never in m...
Worst family dollar in Laredo. They don’t help you for crap. The ladies are lazy and don’t try to understand your concerns they just tell you to leave and go to another store. I needed a refund took the receipt and she told me to leave because the co...
U can never get 10.00 cash back so I can do laundry i have to go 5 miles out of my way to get it. Shouldn't have a cash back service if not allowed to be used shame on this store
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
If you’re a first-time visitor, be prepared for a potentially busy shopping environment with limited staff.
Try to visit during off-peak hours to avoid long lines and get better service.
Take advantage of the new inventory that arrives every Tuesday to find fresh deals.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM