Dollar General

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★★★★4.0
Dollar General in Springfield, MO

About Dollar General

Dollar General in Springfield, MO, is a convenient spot for all your daily needs, offering a variety of products from groceries and household essentials to health and beauty items. It's designed to provide shoppers with a quick and easy way to stock up on essentials without breaking the bank.

The atmosphere inside Dollar General is welcoming and friendly, thanks to the helpful staff who are eager to assist customers with their shopping. Many visitors have shared positive experiences with the cashiers, highlighting their friendliness and willingness to go the extra mile.

Located in Springfield, this Dollar General is easily accessible for residents and visitors alike. With parking available right outside the store, it's a convenient stop whether you're running errands or just need a few items.

Editor's Review

Diving into the reviews for Dollar General in Springfield, MO reveals a mixed bag of experiences. Many shoppers rave about the friendly and helpful staff. As Jeremy P. pointed out, 'Jenny checked us out and she deserves a raise.' Her efficient bagging and attention to detail set a high standard. However, not all encounters are as positive. Some reviewers, like Brandon Mcclain, described frustrating experiences with slow service and unresponsive staff. It's clear that while some employees shine, others need to step up their game.

Convenience is another highlight. Multiple reviews emphasize the store's accessibility and variety. April and Thad were recognized for going the extra mile to help a customer, showcasing that the spirit of customer service is alive, at least in some cases. Yet, negative experiences, such as Christina Halstead's concerns about unsavory characters loitering outside, are hard to ignore. The inconsistency of service across different shifts leaves shoppers wondering what to expect.

Best for: This store is best for those looking for quick shopping trips with helpful staff.

What We Like

  • Friendly and helpful staff
  • Convenient location
  • Good variety of products

Room for Improvement

  • Inconsistent service quality
  • Occasional loitering outside the store

What Customers Are Saying

She knows how to bag. She kept the chemicals by themselves.

Jeremy P

Even though they were 45 minutes until closing they took the time to assist me.

A Google User

Phone number is a dead line. Need to put a working number on here

Anthony, Anthoney, Nathan willhite

What Shoppers Say

Based on analysis of 5 customer reviews

StaffGood

Jenny checked us out and she deserves a raise.

Customer ServiceMixed

Worker comes around mad that the man was yelling.

LocationGood

The store location is convenient.

CommunicationBelow Average

Phone number is a dead line.

Best for: Customers seeking helpful staff and convenient locations.

Insider Tips

Visit during off-peak hours for better service

Check the store's contact number before visiting

What to Expect

  • Expect a friendly shopping experience with helpful staff ready to assist you.
  • You'll find a diverse selection of products that cover grocery, personal care, and home essentials.
  • Prices are generally very affordable, making it a great spot for budget-conscious shoppers.

Google Reviews

Jeremy P
Jeremy P2 months ago
★★★★★

This was byfar the best Dollar General I've shopped at in Springfield since moving to Springfield over a year ago. Jenny checked us out and she deserves a raise. She was the best cashier. She knows how to bag. She kept the chemicals by themselves. Sh...

A
A Google User6 months ago
★★★★★

April and Thad went out of their way to help me with my shopping trip. Even though they were 45 minutes until closing they took the time to assist me with the budget I had and they were so friendly and supportive. I’d definitely recommend this dollar...

Brandon Mcclain
Brandon Mcclaina year ago
☆☆☆☆

Older gentleman was waiting for about 5 minutes for workers. Then started to ask loyally if anyone was around. I just got in eye sight when he starts telling me how long he’s been waiting and asking if I’ve seen anyone. Worker comes around mad that t...

Christina Halstead
Christina Halstead7 years ago
☆☆☆☆

The store location in convenient and usually have every thing I need to grab quick. Just wish the dirt legs wouldnt ask people for rides that they don't know. Sabrina Riggs Zehner

Anthony, Anthoney, Nathan willhite
Anthony, Anthoney, Nathan willhite5 months ago
★★★☆☆

Phone number is a dead line. Need to put a working number on here

Reviews from Google

Frequently Asked Questions

Visiting Tips

If you’re a first-time visitor, take some time to explore the aisles as they often have seasonal items and unique finds.

Try to visit during off-peak hours, like mid-morning or early afternoon, to avoid crowds and get quicker service.

Don’t forget to check nearby options for additional shopping, as there may be other stores in the vicinity to complement your trip.

Hours

  • monday8:00 AM - 10:00 PM
  • tuesday8:00 AM - 10:00 PM
  • wednesday8:00 AM - 10:00 PM
  • thursday8:00 AM - 10:00 PM
  • friday8:00 AM - 10:00 PM
  • saturday8:00 AM - 10:00 PM
  • sunday8:00 AM - 10:00 PM

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Customer Reviews