Dollar Tree

Open Now
Est. 1992
★★★½3.5
Dollar Tree in Springfield, MO

About Dollar Tree

Dollar Tree in Springfield, MO, is a retail store where you'll find a wide range of products, all priced at just one dollar. They specialize in party supplies, office supplies, and cleaning products, making it a convenient spot for families and businesses looking for budget-friendly options.

The atmosphere is generally welcoming, with dedicated staff members like Brian, who are known for their pleasant service and commitment to helping customers. While the store can get busy, especially during peak hours, many shoppers appreciate the helpfulness of the team.

Located conveniently in Springfield, the store is easily accessible, with ample parking available nearby. Whether you’re running errands or planning an event, Dollar Tree offers a quick stop for all your essential needs.

Editor's Review

Dollar Tree in Springfield, MO, rolls into the spotlight as a convenient one-stop shop, perfect for party supplies, office essentials, and cleaning products. With a solid rating of 3.5 out of 5, this store catches attention for its great deals and consistent stock of new items. But although it shines in product variety, customer service is a shadowy corner that needs addressing.

Several reviews highlight the store's low prices and wide selection. As Brian K. noted, 'Brian is always there for the store. He is dedicated, knows what he is doing.' Such dedication from staff can make a trip worthwhile. However, issues with management training are evident. Barb Price pointed out a lack of price adjustment training for staff, leading to frustrating checkout experiences.

It's not just the training that's lacking. Cora D. experienced a long wait at the register, only to be met with a staff that seemed unaware of their customers. This kind of service leaves a bad taste. Customers deserve better than feeling like an interruption. Overall, while Dollar Tree offers solid value for basic needs, it’s clear that improvements in service could elevate the experience significantly.

Best for: Budget-conscious shoppers looking for party supplies and essentials.

What We Like

  • Great value on party and office supplies
  • Wide selection of cleaning products
  • Regularly updated inventory with new items

Room for Improvement

  • Inconsistent customer service
  • Staff training issues noted by multiple customers

What Customers Are Saying

'Brian is always there for the store. He is dedicated, knows what he is doing.'

Brian K.

'I waited at the register for a good 10 minutes... They walked in the front door and said oh we didn’t think anybody was in the store.'

Cora D.

What to Expect

  • Expect a wide selection of products tailored for various needs, from home organization to special events.
  • You'll find new items regularly stocked, ensuring a fresh shopping experience during each visit.
  • Prices are consistently low, making it easy to stock up on essentials without breaking the bank.

Business Highlights

  • One-stop shop for party supplies
  • Accepts EBT
  • Wide selection of cleaning products
  • Great value on office supplies
  • New items available regularly
  • Frozen and refrigerated foods
  • Health and beauty supplies

Google Reviews

Barb Price
Barb Price4 months ago
☆☆☆☆

As an OTR trucker, I've been in many Dollar Trees. This is the first one where they fail to train "managers" in how to adjust a price. I picked up 2 storage containers. Both the shelf tag and the tags on the containers read "$3." They range up as $4...

Debra Davis
Debra Davis2 months ago
★★☆☆☆

Brian is always there for the store. He is dedicated, knows what he is doing, always pleasant. Thank You for your nice welcoming transaction.I give Brian a 10! For the manager You should know how to run your store. Your needs come first before the st...

Cora Davis
Cora Davis5 months ago
☆☆☆☆

I typically don’t do this, butI waited at the register for a good 10 minutes. In this time, saying where are you and ringing the bell. I gave them curtesy thinking maybe they’re in the bathroom but after awhile I started to think where the heck are ...

wawaz181
wawaz1818 months ago
☆☆☆☆

Good store, bad staff. The cashier Stephanie wasn't just unfriendly — she was extremely rude after I asked a couple of questions. She talked to me like I should feel sorry for even coming in and interrupting her daydreams. She should not work with c...

Casey Martin
Casey Martina year ago
☆☆☆☆

Worker, possibly was manager was slamming carts back into their spots on 12/6/24, very loudly and slamming other items around like she was mad. It was pretty triggering and loud from someone who has PTSD.

Reviews from Google

Specialties

Party suppliesOffice suppliesCleaning supplies

Payment Methods

CashCredit/DebitEBT/SNAP

Frequently Asked Questions

Visiting Tips

If it's your first time, take a moment to explore the aisles as the product selection can vary.

Try visiting during off-peak hours to avoid long wait times at the register.

Keep an eye out for nearby dining options if you plan to make a day of shopping in the area.

Hours

  • monday9:00 AM - 9:00 PM
  • tuesday9:00 AM - 9:00 PM
  • wednesday9:00 AM - 9:00 PM
  • thursday9:00 AM - 9:00 PM
  • friday9:00 AM - 9:00 PM
  • saturday9:00 AM - 9:00 PM
  • sunday9:00 AM - 9:00 PM

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Customer Reviews