Dollar General

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★★★★4.0
Dollar General in Springfield, MO

About Dollar General

Dollar General in Springfield, MO, is your go-to spot for affordable everyday essentials. They offer a variety of products, including groceries, household items, and even clothing, making it a convenient choice for quick shopping trips.

The atmosphere at Dollar General is typically friendly and casual, with staff who are generally helpful and willing to assist you. While some customers have reported long wait times for checkout, many have also noted that staff are approachable and create a welcoming environment.

Located conveniently in Springfield, this Dollar General is easily accessible for locals and visitors alike. With ample parking available, it's a practical stop for those running errands or looking for last-minute items.

Editor's Review

A visit to Dollar General in Springfield, MO, reveals a space that’s both celebrated and critiqued by its customers. Many patrons appreciate the store's affordability and variety, especially for fashion items. Johna Wynn enthusiastically shared, 'They always have the best prices on clothes and shoes especially when they have the yellow tag special.' This focus on budget-friendly products is a significant draw for shoppers looking for cute outfits or last-minute essentials.

However, the experience can be marred by inconsistent customer service, which is a recurring theme in reviews. Jeremy P. expressed frustration with a lack of assistance at the register, noting, 'If he had time to come tell me that he had to ring me up.' This sentiment echoes throughout other reviews, where customers mention long waits for cashiers and a store environment that sometimes feels chaotic.

Despite these challenges, many customers have praised the staff's friendliness. As Kaylee Holland remarked, 'All the people here are super friendly, always say hello when I come in the door.' It’s these interactions that can elevate the shopping experience, turning what could be a frustrating trip into a more pleasant one.

Best for: Budget-conscious shoppers looking for trendy items and quick necessities.

What We Like

  • Great prices on clothing and accessories
  • Friendly and conversational staff
  • Convenient for quick last-minute purchases

Room for Improvement

  • Occasional long wait times for checkouts
  • Store organization can be chaotic

What Customers Are Saying

They always have the best prices on clothes and shoes especially when they have the yellow tag special.

Johna Wynn

If he had time to come tell me that he had to ring me up.

Jeremy P.

What Shoppers Say

Based on analysis of 5 customer reviews

Customer ServiceBelow Average

This is the WORST customer service I've ever had

PricesExcellent

They always have the best prices on clothes

CleanlinessMixed

The store is always in disarray

StaffGood

All the people here are super friendly

Best for: Bargain hunters seeking friendly staff and good deals

Insider Tips

Be prepared for potential long wait times at checkout

Visit during off-peak hours for better service

What to Expect

  • Expect a mix of value-driven shopping with a variety of products that cater to daily needs.
  • You'll find a selection of items from groceries to household goods, often including seasonal and special promotions.
  • Prices are generally low, especially during sales like the yellow tag specials on clothing and accessories.

Google Reviews

Jeremy P
Jeremy P3 months ago
☆☆☆☆

This is a redo of a past review. Ive been in retail for 25 years now and this is the WORST customer service I've ever had had. I get the manager was check in vendors, and 1 of them pointed me out after 5 minutes of standing at the register. The manag...

Johna Wynn
Johna Wynn9 years ago
★★★★★

They always have the best prices on clothes and shoes especially when they have the yellow tag special and all of their stuff is super cute and they have awesome super glitter nail polish as well which I'm in love with

Andrew Brashers
Andrew Brashersa year ago
★★★★★

It’s a bit sketchy, but usually a DG makes you wait for a very long time until a cashier appears from aisle 14, but never had that here. Staff has always been nice and conversational as well.

Javier Alcoba
Javier Alcoba6 years ago
★★☆☆☆

The store is always in disarray, in this case there were only 2 people in the store and they seemed too busy to deal with customers, instead they were trying to stock their inventory and catch up to all the store tasks that needed to be completed. In...

Kaylee Holland
Kaylee Holland2 years ago
★★★★★

All the people here are super friendly, always say hello when I come in the door. They seem like they’re working really hard at all times to make the store Stockton as clean as possible. Overall great experience

Reviews from Google

Frequently Asked Questions

Visiting Tips

If it's your first visit, take some time to browse the aisles as they often have unique items worth checking out.

Consider visiting during off-peak hours to avoid long wait times at the checkout.

There are several other shopping options nearby, so it's a great stop while you’re out running errands.

Hours

  • monday8:00 AM - 10:00 PM
  • tuesday8:00 AM - 10:00 PM
  • wednesday8:00 AM - 10:00 PM
  • thursday8:00 AM - 10:00 PM
  • friday8:00 AM - 10:00 PM
  • saturday8:00 AM - 10:00 PM
  • sunday8:00 AM - 10:00 PM

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Customer Reviews