Dollar General

Open Now
★★★★4.0
Dollar General in Pensacola, FL

About Dollar General

Dollar General in Pensacola, FL, offers a variety of everyday essentials, from groceries to household items. This convenience store is designed to make shopping quick and accessible, providing a range of products at budget-friendly prices.

The store has a straightforward layout, making it easy to find what you need. However, some customers have noted cleanliness issues, which may affect your shopping experience, but the staff is generally helpful.

Located in a convenient area, Dollar General is accessible for both local residents and visitors. It's a great stop for quick shopping trips or stocking up on necessities without driving far.

Editor's Review

Walking into the Dollar General in Pensacola, FL, you might expect a straightforward shopping experience. After all, it’s known for being a convenient stop for household essentials. However, the reviews tell a different story. Many customers share experiences that highlight both the store's charm and its challenges. For instance, as Troy Donnelly noted, 'This one however was dirty, dirty, and more dirty.' It seems that cleanliness is often a concern, with several reviewers pointing out disorganized aisles and scattered merchandise.

On the flip side, some shoppers appreciate the variety and value. It’s a place where one can grab the essentials without breaking the bank. While encountering issues, some customers like Missy Hankins have also found ways to save with coupons, even though her experience was marred by a double charge on her card. The consistency of low prices is a recurring theme, making Dollar General a reliable option for budget-conscious shoppers.

Yet, the customer service seems to be hit or miss. Ethan Barberi's experience with a less-than-friendly employee suggests a need for better training. Sadly, complaints about employee attitudes, like that from David McNeil, who described a troubling atmosphere, reflect that not all visits are pleasant. Therefore, it's essential to approach this store with the right expectations, balancing the potential for great deals with a chance of encountering some frustrations.

Best for: This store is best for budget-conscious shoppers looking for quick and convenient access to everyday items.

What We Like

  • Great prices on household essentials
  • Wide variety of products
  • Helpful for quick shopping trips

Room for Improvement

  • Store cleanliness is often questioned
  • Inconsistent customer service experiences

What Customers Are Saying

This one however was dirty, dirty, and more dirty.

Troy Donnelly

I went back in there the dude told me to keep an eye out it should be returned to you!

Missy Hankins

What Shoppers Say

Based on analysis of 5 customer reviews

StaffBelow Average

The attitude was shocking, she does not belong in customer service.

CleanlinessBelow Average

This one however was dirty, dirty, and more dirty.

Customer ServiceBelow Average

Employees have a racist attitude and act like they don’t care.

Checkout ExperienceBelow Average

Watch them!

Best for: Shoppers seeking low prices but may encounter service issues.

Insider Tips

Be cautious with card transactions; double charges may occur.

Prepare for potential misgendering or disrespect from staff.

Check store cleanliness before shopping to avoid disappointment.

What to Expect

  • Expect a quick shopping experience with a focus on convenience.
  • You'll find a mix of grocery items, household goods, and personal care products.
  • Prices are generally low, making it a great option for budget-conscious shoppers.

Google Reviews

Missy Hankins
Missy Hankins3 months ago
★★☆☆☆

I spent $56.90 after a coupon I used the dude came over cancelled my order and then redid my order after he voided the first one and my card was charged both times! I went back in there the dude told me to keep an eye out it should be returned to you...

Caw caw
Caw caw7 months ago
★★☆☆☆

Cashier kept misgendering me, mentioned i have a natural deep voice even after i showed my ID for my beer. Other than that, two men claimed my cart hit their car, asked if there was damage and no response but apologized anyway.

Troy Donnelly
Troy Donnelly8 months ago
☆☆☆☆

Visiting my cousin in area and told him Dollar General was THE store. This one however was dirty, dirty, and more dirty. These stores back in Kansas are always so nice and handy. The isles in this one were not only dirty but the merchandise was sc...

Ethan Barberi
Ethan Barberi2 years ago
☆☆☆☆

I want to give less than 1 star. That female in the store tonight, right before closing. Only workers there were her and the older gentleman in the back. I drop something and she snaps at me uhh sir I don't know what your doing but you need to hurry ...

David McNeil (Dave)
David McNeil (Dave)2 years ago
☆☆☆☆

Employees have a racist attitude and act like they don’t care about their job at all. The first time I went in there, there were several black females getting on to a white male coworker all because he was playing rock music behind the counter and no...

Reviews from Google

Frequently Asked Questions

Visiting Tips

If you're visiting for the first time, make sure to check for any weekly deals or coupons that could save you money.

Try to visit during non-peak hours to avoid crowds and long checkout lines.

Look for nearby parking options, as the store can get busy, especially during evenings and weekends.

Hours

  • monday8:00 AM - 10:00 PM
  • tuesday8:00 AM - 10:00 PM
  • wednesday8:00 AM - 10:00 PM
  • thursday8:00 AM - 10:00 PM
  • friday8:00 AM - 10:00 PM
  • saturday8:00 AM - 10:00 PM
  • sunday8:00 AM - 10:00 PM

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Customer Reviews