Dollar General

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★★★☆☆3.9
Dollar General in Montgomery, AL

About Dollar General

Dollar General in Montgomery, AL offers a convenient shopping experience with a variety of products ranging from groceries to household items. You'll find everything from fresh produce like watermelon and onions to everyday essentials, making it a go-to spot for quick shopping trips.

The atmosphere is friendly and welcoming, with shoppers often chatting while waiting in line. Many customers appreciate the helpfulness of the staff, especially a standout employee known for her excellent customer service.

Located in a shopping center near several hotels, Dollar General is easily accessible for both locals and travelers. Its convenient hours from 8:00 AM to 10:00 PM make it a flexible option for shopping any day of the week.

Editor's Review

Stepping into Dollar General in Montgomery, AL, feels like finding a hidden gem. This particular location stands out, not just for its products but also for the unique shopping experience it offers. As one satisfied customer noted, this store features a small grocery section, allowing shoppers to grab fresh items like watermelon and onions alongside everyday essentials. It’s conveniently located near hotels, making it a go-to for travelers and locals alike.

However, the shopping experience isn't without its bumps. Some patrons have reported frustrations with customer service. A visitor named CJ Hughes commented, 'I went in to grab a few things... Two cashiers working, everybody being friendly.' But the friendliness seems to depend on who’s behind the counter. Others have echoed sentiments of disappointment, particularly regarding how complaints are addressed, as highlighted by a reviewer who felt that the management could use some improvement.

Overall, Dollar General has a lot to offer, particularly for those looking for convenience and a friendly atmosphere. Yet, the inconsistent experiences with staff can dampen the shopping mood for some. It’s a mixed bag, and it seems there’s room for growth.

Best for: Budget-conscious shoppers looking for convenience and basic groceries.

What We Like

  • Convenient location with a grocery section
  • Friendly atmosphere among shoppers
  • Value for quick and essential purchases

Room for Improvement

  • Inconsistent customer service experiences
  • Some complaints about management and handling of issues

What Customers Are Saying

First dollar general with a small grocery store inside. Able to buy fresh watermelon, onions etc.

geraldine nichols

I will never return to this store or any other.

Anthony Cason

What Shoppers Say

Based on analysis of 5 customer reviews

StaffGood

MRS EVA has wonderful customer service

Customer ServiceBelow Average

Very poor customer service

LocationGood

Convenient to nearby hotels

AtmosphereGood

Everybody being pleasant

Best for: Convenient shopping experience with friendly staff

Insider Tips

Visit during less busy hours for a more pleasant experience

Check your change carefully at the register

What to Expect

  • Expect a friendly shopping experience where you can easily find what you need.
  • You'll find a decent selection of food items along with typical dollar store products.
  • Prices are budget-friendly, making it a great option for those looking to save.

Google Reviews

geraldine nichols
geraldine nichols8 months ago
★★★★

First dollar general with a small grocery store inside. Able to buy fresh watermelon, onions etc. Nearby hotels. Neatly nestled away in a shopping center convenient to nearby hotels.

CJ Hughes
CJ Hughes4 months ago
☆☆☆☆

Went in to grab a few things. Grabbed a hand carry basket, got my items went to the front. Stood in line with other shoppers , kind of chatted with each other.Everybody being pleasant. Two cashiers working , everybody being friendly. My turn in line....

Brianna Caswell
Brianna Caswell5 months ago
★★★★★

MRS EVA has wonderful customer service... i went into dollar general just for two items and she was very polite the whole time i was in there...i will be back you really dont find good customer service anywhere... keep up the good work i greatly appr...

Anthony Cason
Anthony Cason4 months ago
☆☆☆☆

I will never return to this store or any other .. I was given a slug coin and while standing at the counter I noticed it and ask the cashier who was the manager for a different coin and she refused .. telling me that's my change .. very poor customer...

Natasha
Natasha5 months ago
☆☆☆☆

This is a sorry excuse for a store. Maybe they need new management, employees, something.

Reviews from Google

Frequently Asked Questions

Visiting Tips

If you're new to Dollar General, grab a hand basket to make your shopping easier.

Try to visit during non-peak hours to avoid long lines and enjoy a quieter shopping experience.

There's ample parking available, and being near hotels makes it a convenient stop for travelers.

Hours

  • monday8:00 AM - 10:00 PM
  • tuesday8:00 AM - 10:00 PM
  • wednesday8:00 AM - 10:00 PM
  • thursday8:00 AM - 10:00 PM
  • friday8:00 AM - 10:00 PM
  • saturday8:00 AM - 10:00 PM
  • sunday8:00 AM - 10:00 PM

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Customer Reviews