Dollar General

Open Now
★★★☆☆3.9
Dollar General in Montgomery, AL

About Dollar General

Dollar General in Montgomery, AL, offers a wide range of products, making it a convenient stop for groceries, household items, and health essentials. You'll find everything from snacks and beverages to cleaning supplies and personal care items, all at affordable prices.

The atmosphere in the store can vary; while it often has a mix of customers quickly shopping for necessities, some visitors have noted issues with customer service. It's a no-frills shopping experience where you can usually find what you need, but be prepared for potential wait times at the register.

Located conveniently in Montgomery, Dollar General is easily accessible for local residents. With ample parking available, it's a straightforward place to pop in for a quick shopping trip.

Editor's Review

Dollar General in Montgomery, AL is a mixed bag, much like a surprise bag of candy, you never quite know what you’re going to get. Some customers find the store a reliable go-to for essentials, while others express frustration about service inconsistencies. For instance, one reviewer noted, 'After having a horrible experience at another location, I take the extra effort to only shop at this one.' This shows that despite the challenges, there are pockets of positive experiences that keep people coming back.

However, not everyone shares this enthusiasm. Complaints about rude employees and inconsistent opening hours crop up frequently. Janie Fitzgerald experienced a rough interaction with a cashier who, as she described, 'became silent and ignored me' when she tried to use her DG cash. If customers are left feeling dismissed, it can sour the shopping experience quickly.

Yet, the store isn’t without its charm. Many reviewers mention friendly staff who greet you warmly upon entering. One satisfied shopper, Cates Cube, appreciated that they were checked out rapidly and enjoyed the weekly deals, like '$5.00 off of $25 or more.' It’s clear that this Dollar General has its strengths, especially in creating a welcoming atmosphere when the staff is engaged and on their game.

Best for: This store is best for locals looking for quick shopping with some great deals.

What We Like

  • Friendly staff, especially at peak times
  • Great weekly deals like $5 off $25
  • Convenient for quick trips and essentials

Room for Improvement

  • Inconsistent customer service experiences
  • Occasional issues with store hours not being adhered to

What Customers Are Saying

'The people are always extra friendly and nice.'

O B

'She did not know the answer, no problem it did work out well.'

Cates Cube

What Shoppers Say

Based on analysis of 5 customer reviews

StaffBelow Average

John was very rude; my second experience with him.

HoursBelow Average

Store has a sign that says open at 8a but still not open.

CleanlinessGood

The location is always clean and pretty much stays the same.

AtmosphereGood

The people are always extra friendly and nice.

Best for: Customers seeking friendly service and a clean shopping environment.

Insider Tips

Visit early to ensure the store is open on time.

Choose locations with positive staff experiences.

What to Expect

  • Expect a basic shopping experience focused on convenience and value.
  • You'll find a variety of products, but selection might not be as extensive as larger grocery stores.
  • Prices are generally low, making it a budget-friendly option for everyday needs.

Google Reviews

Janie Fitzgerald
Janie Fitzgerald9 months ago
☆☆☆☆

Clearly Employees Don’t want to Work. John was very Rude ; My Second Experience with him being Rude. He became silent and ignored me when I went to use my DG cash for second time in two weeks…. After a minute of him just ignoring me. He said I’ll...

Keyunta Bostic
Keyunta Bostic6 months ago
☆☆☆☆

Was at the store this morning store has a sign that says open at 8a but at the time of this post the store is still not open I have been here since about 750a and I have seen several customers leave due to the store not being open on time. This post ...

ThisThat23
ThisThat23a year ago
★★★☆☆

Cashier was talking on her phone through an ear bulb, having a personal conversation with someone while working the cash register. Everyone in the store could hear her speak. I was in the store for about ten minutes. She was talking before I went in...

O B
O B9 years ago
★★★★★

I love this location! After having a horrible experience at another location I take the extra effort to only shop at this one. The people are always extra friendly and nice. The tall guy with dreads always asks how everyone is doing and finds a way t...

Cates Cube
Cates Cube4 years ago
★★★★

When I entered was greeted by the cashier working and another cashier as she came to the front gave me a warm smile. I was first in line in two incidences on same night and was checked out rapidly. I did have a question on paying a bill but she did ...

Reviews from Google

Frequently Asked Questions

Visiting Tips

If it's your first time, try to visit during off-peak hours to avoid long lines.

Check the store's opening hours before you go, as they may not always open on time.

Consider nearby options for parking, especially during busy shopping times.

Hours

  • monday8:00 AM - 9:00 PM
  • tuesday8:00 AM - 9:00 PM
  • wednesday8:00 AM - 9:00 PM
  • thursday8:00 AM - 9:00 PM
  • friday8:00 AM - 9:00 PM
  • saturday8:00 AM - 9:00 PM
  • sunday8:00 AM - 9:00 PM

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Customer Reviews