Dollar General
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About Dollar General
Dollar General in Montgomery, AL, offers a wide variety of products ranging from groceries to household items and personal care products. It's a convenient stop for everyday essentials at budget-friendly prices.
Customers often note the friendly atmosphere of the store, with staff like the head shift leader, Daphane, receiving praise for their helpfulness. It’s a place where you can quickly grab what you need without the fuss of larger grocery stores.
Located in a convenient area of Montgomery, Dollar General is easily accessible for locals. The store's hours and proximity to residential areas make it a practical choice for quick shopping trips.
Editor's Review
Dollar General in Montgomery, AL, is a mixed bag. On one hand, many customers appreciate the cleanliness and organization of the store. As Eric Reda noted, 'Very clean for a Dollar General, and well stocked compared to most too.' However, there are significant issues that can't be overlooked. Several reviewers have reported inconsistent store hours that can leave you frustrated, as Dorisetta Moore pointed out: 'The store does not benefit the neighborhood if it is closed all the time.'
Another recurring complaint is the staff's attitude. Jamie Brown had a particularly negative experience with a cashier, stating, 'Her attitude is completely unacceptable and the way she treats the customers I do not.' It's clear that while some employees shine, others fail to deliver decent customer service.
Ultimately, Dollar General stands out for its potential to be a reliable option for quick shopping needs. The store often provides good prices and a wide selection of items, but customers need to be prepared for the unpredictability of hours and staff interactions. If you're lucky enough to visit when it's fully stocked and staffed, you might have a decent shopping trip.
What We Like
- Clean and well-organized store
- Friendly and helpful staff (when present)
- Good variety of items at decent prices
Room for Improvement
- Inconsistent store hours
- Variable customer service quality
What Customers Are Saying
“I love this store and the head store shift leader Daphane she is very helpful...”
— Gorgeous Shawt
“The store does not benefit the neighborhood if it is closed all the time.”
— Dorisetta Moore
What Shoppers Say
Based on analysis of 5 customer reviews
“Daphane...very helpful and sweet”
“Very clean for a dollar general”
“The store is always closed”
“When it is open it is never fully stocked”
Insider Tips
Check store hours before visiting to avoid closures
Visit when Daphane is working for better assistance
What to Expect
- Expect a friendly shopping experience with helpful staff available to assist you.
- You'll find a good selection of everyday items, including food, cleaning supplies, and personal care products.
- Prices are generally low, making it a great option for budget-conscious shoppers.
Google Reviews
I researched to see if they had diet cokes and the app. Replied no such item found (even under the items that are in the store). This includes all Dollar General on West Side. This needs to be corrected
I love this store and the head store shift leader Daphane she is very helpful an sweet when I first went there an needed help looking for an item she had gotten all her customers out the way first with no problem or back up an explained to me where t...
That is a friendly store go there often. Well 4 years ago it was a friendly store but today it is not because the store is always closed. Today at 1:32 I drive up closed signs on the door. The other day at noon store closed. The store does not bene...
I’m guessing the cashier Amber is some type of Manager that’s there in the mornings , She has a nasty attitude towards the customers , constantly uses profanity out load while elderly customers are in the store as well as other customers ! I am a ver...
Very clean for a dollar general, and well stocked compared to most too. You could actually walk down every isle without totes and cardboard acting as obstacles. The cashier was very friendly, smiled, and was overall very pleasant. Very impressed!
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take a moment to familiarize yourself with the store layout to easily locate items.
Try to visit during non-peak hours, as the store can get busy, and you might have a better shopping experience.
There are usually parking spots available nearby, so you shouldn't have trouble finding a place to park.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM