Dollar General
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About Dollar General
Dollar General in Montgomery, AL, is your go-to spot for affordable everyday essentials. You'll find a wide range of products, including groceries, health items, and household supplies, all at budget-friendly prices.
The store is known for its clean and organized layout, making it easy to find what you need. Customers often mention the helpful staff that enhance the shopping experience, despite occasional busy times that can lead to longer wait at checkout.
Located conveniently in Montgomery, Dollar General offers easy access with ample parking. Whether you're a local resident or just passing through, it's a great stop for quick shopping.
Editor's Review
Dollar General in Montgomery, AL, has a mixed bag of reviews that paint a clear picture of the shopping experience. Many customers appreciate the store's cleanliness and variety of products, noting that it often has "just anything you could think of to buy" (Kenneth Davis). However, this praise doesn’t overshadow the glaring issues with service and management. Numerous complaints highlight long wait times at checkout and staff unavailability, leading to frustration. As Kristie Hasty described, her visit turned into a nightmare when the store manager closed her register while she was waiting. Another customer, Chris Ingram, faced a similar ordeal, finding the store closed just two minutes before the advertised time.
These recurring service problems seem to stem from inadequate staffing and poor management oversight. Customers are left waiting in line, only to be met with dismissive attitudes from employees. The credit and debit machines have also been reported down for weeks, complicating transactions further.
For all its issues, the store does offer value for those looking for basic necessities. It’s definitely a stop for quick in-and-out shopping. But if you expect a pleasant customer service experience, be prepared for some disappointment.
What We Like
- Clean store with a wide variety of products
- Helpful staff when available
- Easy in and out parking lot
Room for Improvement
- Long wait times at checkout
- Inconsistent staff availability and attentiveness
What Customers Are Saying
“"Nice clean store with just anything you could think of to buy is here."”
— Kenneth Davis
“"If I could give zero stars I would."”
— Chris Ingram
What to Expect
- Expect a clean store with a wide selection of everyday items.
- You'll find everything from food to health products, making it a one-stop shop for many needs.
- Pricing is generally low, providing great value for budget-conscious shoppers.
Google Reviews
Nice clean store with just anything you could think of to buy is here. I'm always surprised when browsing around at the things I find. Very helpful staff. Easy in and out parking lot. Bummed that the self checkout machine was down. There was a long...
So today I had to pick up some dog food.I thought would be a fast in and out trip.waited in line after trying to find unblocked isle to go down. When it was my turn to check out Store Manager closes her register and left me standing there. So I turne...
If I could give zero stars I would. We camp at Gunter Hill a lot and usually shop here for the convenience. Today was the last time for me! We had an emergency later this evening and needed ice due to our refrigerator going out. We got at the store a...
I love the store on Old Selma but this morning was the worst experience. I will never spend my money at this location again. The young lady was not attentive at all, made me wait until she had time to check me out and then had the nerve to make a sma...
Update: The credit/debit machine has been down for weeks now & per the employee, there doesn’t seem to be any rush to fix it. - The system didn’t give me the option to put in my number so I asked the cashier to remove the items so I could see if it...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take a moment to browse the aisles as you might find unexpected items.
Try to visit during off-peak hours to avoid long checkout lines.
There's plenty of parking available, making it easy to stop in and out quickly.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM