Dollar General
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About Dollar General
Dollar General in Huntsville, AL, offers a wide range of products, from groceries to household essentials, making it a convenient stop for everyday needs. You can find everything from snacks and drinks to personal care items and cleaning supplies, all at affordable prices.
The atmosphere inside Dollar General is straightforward and practical, catering to shoppers looking for quick and easy solutions. While some customers have noted mixed experiences with staff, many appreciate the convenience and variety available in-store.
Located conveniently in Huntsville, this Dollar General is easily accessible for locals and visitors alike. With ample parking available, it's a great spot to quickly pick up items without the hassle of a larger supermarket.
Editor's Review
Dollar General in Huntsville, AL, has an overall rating of 4.1/5 from 356 reviewers, but there’s a noticeable divide in customer experiences. While many shoppers appreciate the low prices and convenience, the data tells a different story regarding customer service. For example, L C expressed frustration, stating, 'Before I could put my item down she asking do I have my ID.' This highlights a potential issue with staff interaction. Conversely, Christina Hood praised an employee named Marcus for exceptional service, remarking, 'he had the best customer service we've experienced in quite a while.'
Common complaints include lack of phone responsiveness and operational issues, such as being unable to operate cash transactions, as noted by Teresa Darby. Even Katie Shade struggled to get assistance about a lost bag, illustrating inconsistencies that can detract from the overall customer experience.
What We Like
- Affordable prices on a wide range of products
- Convenient location for quick shopping
- Some staff members provide excellent customer service
Room for Improvement
- Inconsistent customer service experiences
- Operational issues like being unable to accept cash
- Difficulty reaching staff via phone
What Customers Are Saying
“Before I could put my item down she asking do I have my ID.”
— L C
“He had the best customer service we've experienced in quite a while.”
— Christina Hood
“They have no cash to operate on.”
— Teresa Darby
What Shoppers Say
Based on analysis of 5 customer reviews
“the lady that checked me out was very rude”
“Marcus was wonderful... best customer service”
“Doors were locked 15 minutes after it was supposed to open”
“waiting for assistance... 20/25 minutes”
Insider Tips
Call ahead if you left something behind
Expect potential delays during busy shopping times
What to Expect
- Expect a no-frills shopping experience focused on convenience and low prices.
- You'll find a selection of both national and store-brand products, catering to a variety of needs.
- Prices are typically very affordable, making it an attractive option for budget-conscious shoppers.
Google Reviews
I went to this Dollar General to make a purchase the lady that check me out was very rude. Before I could put my item down she asking do I have my ID I say yes. She tried to grab my wallet and I told her she can’t touch it cause I don’t know where he...
I was at the Dollar General 2 days ago and I think I left a bag there but I can't get anybody to answer the phone to let me know if I did or not. I didn't get my receipt because the lady there was too busy
Doors were locked 15 minutes after it was supposed to open.
Marcus was wonderful. Stopped by while we were out of town and he had the best customer service we've experienced in quite a while. Thank you. Great job 👍
Ok anyone that knows me, Knows I hate rude customer service employees. This particular day, BLACK FRIDAY, I walked into a disaster 😞 One employee and 5 people in line waiting for assistance. As I waited in the check out line for 20/25 minutes I find...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, check your shopping list to make sure you find everything you need efficiently.
Consider going during off-peak hours to avoid potential wait times at checkout.
There's plenty of parking available, so you won't have to worry about finding a spot when you arrive.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM