Dollar General
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About Dollar General
Dollar General in Wilmington, NC, is a convenient stop for a variety of everyday essentials, from groceries to household items. They offer a range of products including food, health items, and household goods, making it a one-stop shop for budget-conscious shoppers.
The store has a clean and organized layout, providing a pleasant shopping experience. Customers often mention the helpfulness of the staff, who are ready to assist with any questions or needs.
Located in a central area of Wilmington, Dollar General is easily accessible with ample parking available. It's a great option for those who want to grab something quickly without the hassle of larger supermarkets.
Editor's Review
With an overall rating of 4.0 out of 5 based on 423 reviews, Dollar General in Wilmington, NC, seems to be a favorite for many locals despite some significant operational issues. The store stands out for its cleanliness and a wide range of products, including essential items like toilet paper and cooking supplies. As Kalen Rae noted, 'I stop here usually once a week after my grocery run across the street! 10 out of 10 stars for me 🌟!'
However, the data tells a different story when it comes to customer service and store hours. Multiple reviewers, such as Gabrielle Cuffee and Nell W., raised concerns about the store's inconsistent opening times, often leaving customers frustrated and unable to shop. Cuffee stated, 'DON'T COME HERE IF YOU EXPECT THEM TO OPEN BEFORE 1PM,' highlighting a recurring theme of unreliability that could hamper the store's reputation.
Additionally, there are complaints regarding the staff's demeanor. Ashlyn reported a particularly unpleasant experience, stating, 'the older white guy at the cashier said I had to leave my purse at the register?' Such incidents suggest a need for improved customer service training to enhance the shopping experience. The balance between product availability and service quality remains a challenge for Dollar General.
What We Like
- Clean aisles and organized layout
- Wide variety of products available
- Consistently stocked with essentials like toilet paper
Room for Improvement
- Inconsistent opening hours
- Poor customer service experiences reported
What Customers Are Saying
“I stop here usually once a week after my grocery run across the street! 10 out of 10 stars for me 🌟!”
— Kalen Rae
“DON'T COME HERE IF YOU EXPECT THEM TO OPEN BEFORE 1PM.”
— Gabrielle Cuffee
What Shoppers Say
Based on analysis of 5 customer reviews
“consistently closed in the morning”
“rude as hell”
“They keep their aisles clean!”
Insider Tips
Check the store hours online before visiting
Be prepared for potential staff rudeness
Visit for cleaning supplies as they are usually stocked
What to Expect
- Expect a friendly shopping atmosphere with helpful staff ready to assist you.
- You'll find a diverse selection of products, including cleaning supplies, snacks, and personal care items.
- Prices are generally low, making it a great place for budget-friendly shopping.
Google Reviews
I really needed something and I went by there and they were closed at 8:30 which on the website it says closed at nine and on the door it says it close at 9 PM and it looks like somebody was just sitting out in their car in the parking lot so yeah wh...
DON'T COME HERE IF YOU EXPECT THEM TO OPEN BEFORE 1PM. This store is consistently closed in the morning and sometimes well into the afternoon. During the week and weekends. At this point the store is damn near OUT OF BUSINESS. I've also made a compla...
They keep there aisles clean! Great service always. And through this crazy year they continue to have toilet paper and paper towels! Cute trinkets, cool cooking stuff, decorationa, and much much more! I stop here usually once a week after my grocery ...
do not come here at all. older white guy at the cashier said i had to leave my purse at the register? why would i leave my personal belongings just to get personal hygiene products. he’s rude too, i asked why couldn’t i take it with me and he turned ...
Randomly locks the doors and closes the business without any type of fore warning or signs on the doors. Will just look at the customers coming to the door instead of acknowledging them all lining up outside of the store. Rude as hell.
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, take some time to familiarize yourself with the store layout to find what you need quickly.
Consider going later in the day, as some customers have noted inconsistent morning hours.
There's usually plenty of parking available, so you shouldn't have trouble finding a spot.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM