Dollar General
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About Dollar General
Dollar General in Jackson, MS, offers a variety of products, including groceries, health items, and household essentials, all at affordable prices. This convenience store aims to provide a one-stop shopping experience, catering to everyday needs for individuals and families alike.
The atmosphere can vary; while some shoppers appreciate the convenience and selection, others have reported mixed experiences with staff service. It's a typical dollar store setting, where you'll find aisles stocked with various goods, but be prepared for possible lines during busy times.
Located conveniently in Jackson, this Dollar General is easily accessible, making it a go-to spot for quick shopping trips. The store's hours are designed to accommodate busy schedules, ensuring you can pop in any day of the week.
Editor's Review
Diving into the customer feedback for Dollar General in Jackson, MS, you quickly notice a mixed bag of experiences. On one hand, this place has its fans. Tiffany Brown highlighted a standout employee, Jacob, who went above and beyond. She said, 'I will def. come back,' thanks to his patience with her tech issues. On the other hand, not every visit leaves customers smiling. A common complaint focuses on customer service. Trina Thompson shared her frustration, noting she encountered a rude employee and felt ignored during her visit. The store's reputation is clearly a balance of helpful staff and those who seem to lack motivation.
Another point of contention is product availability. Lee Moncure Smith reported sparse shelves in the healthcare section, mentioning essential items like bandages were out of stock. Overall, while some shoppers appreciate the convenience and affordable prices, many feel the service could use a serious boost.
What We Like
- Convenient location for quick shopping
- Affordable prices on a variety of products
- Helpful staff members like Jacob
Room for Improvement
- Inconsistent customer service experiences
- Frequent stock shortages on essential items
What Customers Are Saying
“I had a great experience tonight!! Jacob really helped me out.”
— Tiffany Brown
“It’s sad that we as customers have to go through the rudeness of managers.”
— Trina Thompson
What Shoppers Say
Based on analysis of 5 customer reviews
“Cashier was efficient but not very courteous.”
“Vee...was very rude.”
“Shelves were sparsely stocked.”
“They have refused $50 in coupons.”
Insider Tips
Check stock availability before your visit.
Be prepared for potential coupon issues.
What to Expect
- You might experience varying levels of customer service, with some staff being very helpful while others may not meet your expectations.
- The store carries a wide selection of everyday items, from food to cleaning supplies, so you're likely to find what you need.
- Prices are generally low, offering good value for budget-conscious shoppers.
Google Reviews
It's certain days you go in and get positive feedback. Today was not the day.bad attitude n long line.n didn't want to open the other cash register with all the old folks standing in line.Never visit again.
I had a great experience tonight!! Jacob really helped me out. I was frustrated because my cashapp card wouldn’t work he waited until he got his line down and assisted me by telling me to update my app and trying it again. It worked!!! I thank him fo...
This Dollar General refuses to take my coupons from app. Coupon says expires on a date and they say that date is only time that I can use the coupon. That's at least $50 in coupons they have refused from me. Ridiculous.
The store is fairly decent. There were a few items in the category I was shopping (health care products and first aid) that are essential items but were out of stock. I went in to purchase bandages for an injury and the shelves were sparsely stocked....
On 01/01/2019, Vee which is a young lady that has braids and tattoos was very rude. Her facial expression and customer service was if she didn’t want to be bothered. I asked her a simple question twice in a nice way and I was ignored. But a customer ...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, check for any deals or promotions available in-store or online.
Try to go during off-peak hours, as the store can get crowded, especially in the afternoons.
Nearby parking is usually available, making it easy to stop by quickly.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM