Dollar General
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About Dollar General
Dollar General in Mobile, AL, is a convenient stop for a variety of everyday items. They offer groceries, health products, household essentials, and snacks, all at budget-friendly prices.
The store's atmosphere is typically casual, making it easy for shoppers to browse through the aisles. However, some customers have expressed concerns over cleanliness and stock quality, which can affect the shopping experience.
Located in Mobile, this Dollar General is easily accessible for local residents. It's positioned in a neighborhood area, making it a convenient option for quick shopping trips.
Editor's Review
Dollar General in Mobile, AL, has earned an overall rating of 4.0 out of 5 based on 421 reviews, but the feedback reveals a stark divide among customers. A surprising 16% of reviews are one-star ratings, highlighting significant dissatisfaction with store conditions and customer service. For instance, Samuel King-Black described an experience where customers waited outside a locked store, stating, 'During this time, employees were visible inside, observing customers without providing any explanations.' This kind of mismanagement appears to be a recurring theme.
Nevertheless, some patrons appreciate the convenience of this location. David Thacker mentioned, 'Average but clean. Proficient staff,' suggesting that while the service may not be stellar, the cleanliness of the store does stand out. However, several reviews pinpoint rude interactions with staff, including one from Jasmine Crandle, who noted a cashier was on the phone and ignored her entirely during a recent visit.
What We Like
- Convenient location for local residents
- Generally clean store environment
- Some staff are noted as proficient
Room for Improvement
- Inconsistent customer service
- Reports of cleanliness issues with products
- Frequent instances of store mismanagement
What Customers Are Saying
“During this time, employees were visible inside, observing customers without providing any explanations.”
— Samuel King-Black
“Average but clean. Proficient staff.”
— David Thacker
What Shoppers Say
Based on analysis of 5 customer reviews
“Store manager was very rude”
“Floor is dirty”
“Cashier was rude and on the phone”
“Store being closed for 1 hr due to short staff”
Insider Tips
Check store hours before visiting
Be prepared for potential staff unavailability
Inspect the cleanliness of shelves before purchasing
What to Expect
- You can expect a straightforward shopping experience with a variety of everyday products.
- The product selection includes groceries, health items, and household necessities, catering to diverse needs.
- Pricing is aimed at budget-conscious shoppers, making it an attractive option for those looking to save.
Google Reviews
I highly recommend you guys to stop shopping here due to rats getting in the food old food on the shelves still old dog food half used products floor is dirty Store being closed for 1 hr due to short staff closing early at 8:45 no receipt papers no s...
I would like to express my concerns regarding the recent situation at the Springhill location. Prior to its designation as “temporarily closed,” customers were left standing outside while the doors remained locked. During this time, employees were vi...
Store manager was very rude did not give me a receipt then refused to do the return.
Average but clean. Proficient staff.
Went into the store today because it’s the closet store to my house the customer service definitely went down hill the cashier I had was rude and watch me walk to register one wen she was at register two she was on the phone the whole time and didn...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, take a moment to familiarize yourself with the layout to find what you need.
Try to visit during non-peak hours to avoid crowds and possible service delays.
Look for nearby parking options, as the store can get busy, especially during weekends.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM