Dollar General
Open Now
About Dollar General
Dollar General in Columbia, SC, is your go-to spot for a wide variety of everyday essentials, including groceries, household items, and health products. This convenience store offers a mix of convenience and affordability, making it a popular choice for local shoppers.
When you step inside, you'll find a straightforward shopping experience with a no-frills atmosphere. While some customers have noted operational challenges, others appreciate the friendly management and helpful staff, creating a welcoming environment for everyone.
Conveniently located in Columbia, the store is easily accessible for residents and visitors alike. Parking is generally available, making it a hassle-free stop for quick shopping trips.
Editor's Review
Dollar General in Columbia, SC, has generated a solid reputation with an overall rating of 4.0 out of 5 from 384 reviews. Customer feedback highlights a mix of excellent service and frustrating experiences. For instance, Dennis Scott praised the 'delightful' cashiers who handled long lines with efficiency and a great attitude. Jessica Buller echoed this sentiment, sharing her appreciation for the staff's patience while she learned to use the coupon system, demonstrating a level of kindness that seems increasingly rare.
However, it’s not all sunshine and rainbows. Some customers, like anuson poolsawat, faced issues with unprofessional behavior from staff, including one cashier who expected a customer to scan their own items. This inconsistency in service is a recurring theme. Katherine Smith lamented the store's tendency to close early, despite posted hours, which can be a major inconvenience for shoppers.
Overall, this Dollar General stands out for its friendly staff and helpful management, but it also has room for improvement in service consistency. Shoppers can expect a warm welcome, but might encounter a few bumps along the way.
What We Like
- Friendly and helpful staff
- Efficient service during busy times
- Strong management presence
Room for Improvement
- Inconsistent cashier behavior
- Occasional early store closures
What Customers Are Saying
“'Keep these ladies and increase your labor budget they deserve it.'”
— Dennis Scott
“'Customer service like this does not exist anymore. I'll be shopping here more often.'”
— Jessica Buller
What Shoppers Say
Based on analysis of 5 customer reviews
“The cashier moved us fast with a great attitude.”
“Customer service like this does not exist anymore.”
“Store is closed and it says open till 10.”
Insider Tips
Visit during off-peak hours for faster service.
Call ahead to confirm store hours before visiting.
What to Expect
- Expect a straightforward shopping experience with self-checkout options.
- You'll find a diverse selection of everyday products at competitive prices.
- Many items are priced affordably, offering good value for budget-conscious shoppers.
Google Reviews
Hey imma tell you I ain’t left a review in a while. I actually had low expectations walking in this particular store. As a career white collar manager there were what I assume as operational challenges previously. But my visit tonight was really goo...
Cashier was sitting down while I was checking out and while she was on her phone watching a video told me to scan the items myself. I looked around and asked her if she was working and asked if I was in the self checkout line. She said no you’re in t...
I think it's the best dollar store around Columbia. The manager is really solid. He's been helpful a few times, and he's nice to everyone who comes through the door.
Want to acknowledge the AMAZING customer service we received on 3/9/2024 at around 12:30pm. It was my first time using the coupon system and I was really nervous. She was super helpful and kind and even showed me, on her screen the discounts that wer...
Store is closed and it says open till 10… Needs to report to 3rd party delivery services when closing early because this is a real inconvenience
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, take a moment to familiarize yourself with the layout of the store.
Consider going during non-peak hours to avoid potential wait times at checkout.
There's usually ample parking available, making it easy to stop in for quick errands.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM