Dollar General
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About Dollar General
Dollar General in Columbia, SC, is a convenient spot for shoppers looking for budget-friendly everyday items. They offer a range of products, including groceries, household supplies, and personal care items, making it easy to pick up essentials without breaking the bank.
While the store aims to provide a quick shopping experience, some customers have noted issues with cluttered aisles and limited staff interaction. This can affect the overall atmosphere, making it feel less inviting at times.
Located in a central area of Columbia, this Dollar General is easily accessible for residents and visitors alike. Parking is usually available, but it might get busy during peak hours, so plan accordingly.
Editor's Review
Dollar General in Columbia, SC, seems to be a mixed bag for shoppers. Many reviewers appreciate the convenience and low prices, but it’s hard to ignore the recurring complaints about customer service. A number of customers have walked out frustrated. For instance, James Z. Williams remarked, "After coming across three aisles that were impassable, I decided to leave," highlighting significant issues with store organization. Paris Brown shared a similarly frustrating experience, waiting for service only to be met with a bathroom break note that left several customers stranded.
Despite the complaints, some shoppers still find value in the store's offerings. Prices are competitive, and it's a convenient option for quick purchases. However, the negative feedback on staff interactions can’t be overlooked. Markie Proctor mentioned, "It's very odd... that when I try to engage in conversation, I'm basically ignored," pointing to a lack of customer engagement that mars an otherwise solid shopping experience.
Overall, if you’re in a hurry and need basic items, this place may still work for you. But just be prepared for the potential of poor customer service.
What We Like
- Convenient location
- Competitive pricing
- Wide range of basic household items
Room for Improvement
- Poor customer service
- Disorganized aisles
- Inconsistent staff attitude
What Customers Are Saying
“After coming across three aisles that were impassable, I decided to leave.”
— James Z. Williams
“It's very odd... that when I try to engage in conversation, I'm basically ignored.”
— Markie Proctor
What Shoppers Say
Based on analysis of 5 customer reviews
“Very poor customer service here!”
“Three aisles that were impassable.”
“Day shift is cool 🥰.”
“They close before 10pm.”
Insider Tips
Try to visit during day shift for better service.
Be prepared for possible delays due to staff breaks.
What to Expect
- Expect a straightforward shopping experience, although you might encounter some disorganized aisles.
- The product selection includes essentials, but availability may vary, so it’s a good idea to check for specific items.
- Prices are generally low, making it a great place for budget-conscious shoppers.
Google Reviews
After coming across three aisles that were impassable. I decided to leave, besides these carts pose a safety hazard.
Been sitting outside for about 20 minutes and it's a note on the door said bathroom break be back in 5 minutes. She never came back so I left with about six other people who was trying to buy something. This absolutely doesn't make any sense especial...
I've had the pleasure of moving into this community and I adore it! What I don't adore is the lack of interactions from the cashiers. It's very odd to me that other customers merit a conversation but when I try to engage in conversation I'm basically...
Night shift is horrible. No paper for receipt. The young girl had an attitude as if she didn’t want to work. Day shift is cool 🥰. They close before 10pm. Not sure who hired the girl as a manger but very unprofessional and customers not wanting to sh...
Very poor customer service here! I was basically robbed by the young lady cashier who then proceeded to be upset with me because she rung me up wrong. I wasn't even mad I just wanted her to own up to it. But she wanted to take me around the world to ...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, be prepared for a somewhat crowded shopping environment.
Try to visit during non-peak hours, like mid-morning or early afternoon, for a better experience.
Look out for nearby stores if you need a wider selection or specific brands that might not be available here.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM