Dollar General

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★★★★4.0
Dollar General in Chattanooga, TN

About Dollar General

Dollar General in Chattanooga, TN, is a convenient spot for a variety of everyday essentials. They offer a mix of groceries, household items, and health products, making it a one-stop shop for quick purchases.

The atmosphere can be hit or miss, as some customers have noted that the store's organization isn't always at its best. While the manager has received praise for her customer service, some shoppers have experienced issues with the store's upkeep.

Located on Lee Highway, this Dollar General is easily accessible for those in the Chattanooga area. Its central location makes it a convenient stop whether you're running errands or just need to grab a few items.

Editor's Review

Nestled on Lee Highway in Chattanooga, Dollar General is a mixed bag of experiences for shoppers. While some patrons appreciate the convenience of having a store nearby, others have voiced strong dissatisfaction with their visits. As Sarah M. noted, 'I absolutely love the manager there; she is the sweetest lady,' yet this sentiment starkly contrasts with the experiences of others who encountered unfriendly staff.

Reviews reveal a common frustration with the store's organization and availability of products. Customers have reported disheveled shelves and an alarming lack of stock, with one reviewer mentioning, 'Nothing in the shelves. Almost completely empty store.' This signals a recurring issue that could deter even the most loyal shoppers.

However, it's not all doom and gloom! Many reviewers do appreciate the overall convenience and the various products available at affordable prices. Despite the complaints, there's a sense that if the store could sharpen its customer service and inventory management, it could truly shine. Still, the inconsistent service and stock levels paint a complicated picture for this Dollar General.

Best for: Budget-conscious shoppers looking for quick essentials in a pinch.

What We Like

  • Convenient location for quick shopping trips
  • Affordable prices on a variety of products
  • Friendly manager who is willing to help

Room for Improvement

  • Inconsistent customer service from staff
  • Frequent stock shortages and disorganized shelves

What Customers Are Saying

Tonight was the worst night I’ve ever had at this Dollar General.

Christy

Place is a little sketchy, and a majority of the shelves were thrashed.

Joel Tripp

What Shoppers Say

Based on analysis of 5 customer reviews

StaffBelow Average

the employee... refused to acknowledge me

CleanlinessBelow Average

a majority of the shelves were thrashed

SelectionBelow Average

Almost completely empty store

Best for: Customers seeking low prices but may face staff issues and poor store conditions

Insider Tips

Visit during off-peak hours to avoid long lines

Check for working self-checkout before use

Consider other locations for better stock and service

What to Expect

  • Expect a range of everyday items at affordable prices.
  • The product selection includes groceries, household goods, and personal care items.
  • You'll likely find good value for your money, but the store's organization can vary.

Google Reviews

Mod
Mod2 months ago
☆☆☆☆

I had a very disappointing experience at the Dollar General on Lee Highway in Chattanooga, TN. There was no sign indicating that the self-checkout was out of order, so I used it and could not complete my payment. I then took my items to the register ...

Joel Tripp
Joel Tripp5 months ago
☆☆☆☆

Place is a little sketchy, and a majority of the shelves were thrashed. As there are a bajillion DG's around here to choose from, I would keep this store towards the bottom of the list of choices.

Christy
Christy10 months ago
☆☆☆☆

Tonight was the worst night I’ve ever had at this Dollar General. I absolutely love the manager there she is the sweetest lady always goes over and beyond for their customers. But one of her workers tonight was an absolutely rude and kind and friendl...

NoRollRace take it to the strip
NoRollRace take it to the strip3 months ago
☆☆☆☆

Nothing in the shelves. Almost completely empty store. Manager said didn't grt a truck for 3 weeks ?!? Maybe someone should investigate that

Tyler
Tyler8 months ago
☆☆☆☆

Went here 6/11/25 at 4pm. There were maybe 4-5 cars there. Walked inside and there was three people in line. I promptly got in line and waited. There were two employees on the register. Waited my turn and walked up to the counter. The employee that w...

Reviews from Google

Frequently Asked Questions

Visiting Tips

If you're visiting for the first time, keep an eye out for any out-of-order signs at the self-checkout.

Try to visit during off-peak hours to avoid crowded aisles and long lines.

There's plenty of parking available, but consider checking out nearby dollar stores if this one doesn't meet your needs.

Hours

  • monday8:00 AM - 9:00 PM
  • tuesday8:00 AM - 9:00 PM
  • wednesday8:00 AM - 9:00 PM
  • thursday8:00 AM - 9:00 PM
  • friday8:00 AM - 9:00 PM
  • saturday8:00 AM - 9:00 PM
  • sunday8:00 AM - 9:00 PM

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Customer Reviews