Family Dollar
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About Family Dollar
Family Dollar in Birmingham, AL, offers a wide range of household supplies, groceries, and seasonal items at affordable prices. The store focuses on essential products for everyday needs, making it a go-to spot for budget-conscious shoppers.
The atmosphere at Family Dollar is casual and straightforward, aiming to provide a convenient shopping experience. While some customers have raised concerns about customer service, many appreciate the variety and competitive pricing available.
Located in a convenient area of Birmingham, Family Dollar is easily accessible for locals and visitors alike. With ample parking available, it's a practical choice for those looking to stock up on essentials.
Editor's Review
Family Dollar in Birmingham, AL, has garnered an overall rating of 3.6 out of 5 based on 213 reviews, but the consensus among customers is mixed. While some appreciate the competitive prices on name brand snacks and the regular arrival of new inventory every Tuesday, a significant number of reviews highlight persistent issues. For instance, Kimberly Thrasher lamented, 'Negative 10 stars!! This place is constantly disorganized,' indicating that disorganization is a common theme. Similarly, Shandrika Watson raised serious concerns about potential fraudulent activity, claiming, 'these ppl are selling greendot cards that's already been used.'
Despite these complaints, some reviewers do point out positive aspects of the store. Octavia Boldin noted the staff's nice and accommodating demeanor, even when the store was low on essential items like cat food and toilet paper. This suggests that while the store may struggle with inventory management, the customer service experience is generally appreciated.
What We Like
- Competitive prices on name brand snacks
- Friendly and accommodating staff
- Regular new inventory every Tuesday
Room for Improvement
- Frequent disorganization and stocking issues
- Concerns over customer service and management
- Reported fraudulent activity with gift cards
What Customers Are Saying
“Negative 10 stars!! This place is constantly disorganized.”
— Kimberly Thrasher
“these ppl are selling greendot cards that's already been used.”
— Shandrika Watson
“The staff is always nice and accommodating as usual.”
— Octavia Boldin
What to Expect
- Expect a straightforward shopping experience where you can find a variety of everyday items.
- The store regularly updates its inventory, with new products arriving every Tuesday, so there's often something fresh to check out.
- You'll find competitive prices on many name brand products, making it a solid choice for budget shopping.
Business Highlights
- ✓Family owned since 1992
- ✓Offers a wide range of household supplies
- ✓Discount groceries for any occasion
- ✓Seasonal items for holidays and celebrations
- ✓Smart Coupons for additional savings
- ✓Competitive prices on name brand snacks
- ✓Convenient location for quick shopping
Google Reviews
New store manager, Mr. Clarke, needs to improve his customer service skills.
Do NOT SHOP HERE!! these ppl are selling greendot cards that's already been used.. went to get a refund and lazy manager said they won't refund because it will make her draw short . Have my receipt and all .. Would t be surprised if it's the employee...
The worst store on the planet! They never have anything unboxed an put on shelves. Most of its still in the back in the boxes. It’s been robbed more than people that’s went there! Once the robber was going out the front door while I was going in! Th...
Negative 10 stars!! This place is constantly disorganized. Everything in boxes, thrown in isles and no one you see actually stocking. 2nd Complaint; I was treated so rudely, if you hate people then quit customer service!! She never once spoke, despi...
I went to this store to purchase cat food and toilet paper they were out of both. I understand that they were in the process of changing owners.They are almost always out of stock. The staff is always nice and accommodating as usual.
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take some time to explore the store layout to find your essentials quickly.
Consider visiting early in the day or later in the evening to avoid peak shopping hours.
There are nearby shopping options, so you can easily combine your trip with other errands or grocery runs.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM
