Dollar General

Open Now
★★★★4.1
Dollar General in Birmingham, AL

About Dollar General

Dollar General in Birmingham, AL, offers a variety of everyday essentials, including groceries, health products, and household items, all at budget-friendly prices. This convenience store is a go-to spot for locals looking to stock up on necessities without breaking the bank.

The shopping experience here can be mixed, as some customers have reported issues with store hours and service. However, when the store is open, it typically has a friendly atmosphere and a helpful staff ready to assist you with your needs.

Located conveniently in Birmingham, Dollar General is easily accessible for residents in the area. It's a convenient stop for anyone in need of quick shopping, though be mindful of the reported early closing times.

Editor's Review

Dollar General in Birmingham, AL, is a store that garners mixed reviews, painting a picture of both satisfaction and frustration among its customers. On the positive side, many patrons appreciate the cleanliness and variety of items available, with De'Angelo Stafford even mentioning how 'new and refreshing the facility looked.' This sentiment is echoed by other customers who find the store stocked with a wide range of products, making it a convenient stop for everyday needs.

However, this store also faces its share of criticism. A recurring theme among reviewers is the inconsistency in operating hours, leading to frustrations like the one expressed by Kay, who noted that an employee told her, 'If I said we’re closed, we’re closed,' despite the posted hours. Customers have reported multiple instances of the store closing well before advertised times, which has understandably left some feeling disappointed.

Another concern raised involves customer service during shopping. Timothy Rembert described a troubling experience where he felt watched while shopping, which added an uncomfortable layer to his visit. These experiences suggest a need for more attentive management and clearer communication with customers.

Ultimately, while Dollar General offers a solid selection of goods and a clean shopping environment, some operational hiccups and service issues remain areas for improvement. For those looking for convenience and a variety of products at budget-friendly prices, this store still holds appeal.

Best for: This store is best for budget-conscious shoppers looking for a quick and convenient shopping experience.

What We Like

  • Clean and well-maintained facility
  • Wide variety of products available
  • Friendly staff noted by multiple customers

Room for Improvement

  • Inconsistent closing times leading to customer frustration
  • Customer service experiences can vary widely

What Customers Are Saying

Came here late night to grab a few snacks with my lady, and honestly with how new and refreshing the facility looked I feel in love with it.

De'Angelo Stafford

Associates locked doors 15 minutes early...called corporate to let them know how unprofessional their employees are.

Kay

What Shoppers Say

Based on analysis of 5 customer reviews

HoursBelow Average

Store closed way before closing hours.

StaffMixed

Employees are unprofessional.

CleanlinessGood

The store is very clean.

QualityMixed

Jar of pickles was outdated.

AtmosphereGood

I fell in love with it.

Best for: Customers seeking a clean environment with a variety of products but should be wary of store hours and product quality.

Insider Tips

Check the store hours before visiting.

Inspect items for freshness before purchasing.

What to Expect

  • You'll find a variety of essential items at budget-friendly prices.
  • The selection includes groceries, health products, and household goods.
  • Prices are generally low, making it a convenient option for budget-conscious shoppers.

Google Reviews

Sherrod Ruffin
Sherrod Ruffin2 months ago
☆☆☆☆

Store closed way before closing hours. Here it is 6:30 pm and they are closed when it has a sign on the door stating they close at 8. Horrible

Timothy Rembert
Timothy Rembert9 months ago
☆☆☆☆

Me and my brother went in the store on yesterday. The window was already busted out because someone had probably broken or rob the place or what not but the whole time I was in there everyone that worked there was watching me and my brother. Now prev...

Kay
Kay2 months ago
☆☆☆☆

Associates locked doors 15 minutes early and when we knocked on door they said “We’re closed” when we asked about the times on their door the employee responded “If I said we’re closed, we’re closed” called corporate to let them know how unprofession...

Thuy Cherie Frederick
Thuy Cherie Frederick6 years ago
★★★★

I agree with everyone that this store is great, very clean & has great staff. The manager is nice. May need to check the stocking staff. I bought a jar of pickles and they were outdated. I should of checked myself but I was in a rush. I went back to ...

De'Angelo Stafford
De'Angelo Stafford6 years ago
★★★★★

Came here late night to grab a few snacks with my lady, and honestly with how new and refreshing the facility looked I feel in love with it. Huge variety of items to choose from with most of your convenient store feel to the facility.

Reviews from Google

Frequently Asked Questions

Visiting Tips

If you're a first-time visitor, check the store's hours in advance to avoid disappointment.

Try to visit earlier in the day to ensure you're able to shop when the store is open.

Look for nearby parking options, as well as other stores in the area for a more comprehensive shopping trip.

Hours

  • monday7:00 AM - 8:00 PM
  • tuesday7:00 AM - 8:00 PM
  • wednesday7:00 AM - 8:00 PM
  • thursday7:00 AM - 8:00 PM
  • friday7:00 AM - 8:00 PM
  • saturday7:00 AM - 8:00 PM
  • sunday7:00 AM - 8:00 PM

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Customer Reviews