Family Dollar
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About Family Dollar
Family Dollar in Des Moines, IA, is a discount store that offers a variety of products including groceries, household supplies, and seasonal items. They aim to provide essential goods at competitive prices, making it easy for you to shop for everyday needs without breaking the bank.
The atmosphere at Family Dollar is generally friendly, with staff members who are eager to help. However, some customers have experienced issues with management's attitude, which can affect the overall shopping experience. Despite these concerns, many shoppers appreciate the improvements in the store's organization over time.
Located conveniently in Des Moines, this Family Dollar is accessible for local residents looking to pick up essentials quickly. The store's layout is straightforward, although some have noted that the aisles can be a bit cramped. Parking is typically available nearby, making it easy to stop in for a quick visit.
Editor's Review
Family Dollar in Des Moines, IA, has built a mixed reputation, reflecting the ups and downs of a community staple. It stands out for its competitive prices on groceries and frequent inventory updates, particularly the new stock that arrives every Tuesday. As Taylor Drake pointed out, 'Compared to the last time I was in there about 6-8 months ago, it’s definitely improving.' This sentiment echoes a feeling that the store is working to enhance its offerings.
However, not all is well behind the cash register. Numerous reviewers expressed frustration with management and staff interactions. Jessica Moen lamented, 'The manager's attitude absolutely sucks! She’s rude to customers and has had employees quit because of her attitude!' These complaints suggest a need for better customer service training and management practices.
Fortunately, there are still positive aspects that shine through. Many customers appreciate the friendly staff, especially after a managerial shift. Melissa Barry mentioned, 'The two ladies there were very helpful on finding what I needed since the store had changed a little.' This highlights a possible turning point for the store's customer service.
What We Like
- Friendly staff members
- Competitive prices on groceries
- Variety of household supplies
Room for Improvement
- Management issues reported by multiple customers
- Crowded aisles and empty shelves at times
What Customers Are Saying
“The manager's attitude absolutely sucks! She’s rude to customers.”
— Jessica Moen
“The two ladies there were very helpful on finding what I needed.”
— Melissa Barry
What Shoppers Say
Based on analysis of 5 customer reviews
“Staff are very friendly but the managers attitude absolutely sucks!”
“It was a lot more peaceful.”
“Lots of empty shelves.”
Insider Tips
Visit during off-peak hours for a calmer experience.
Check for manager changes to improve service quality.
What to Expect
- You'll find a friendly staff ready to assist you during your visit.
- The store has a selection of groceries, household supplies, and seasonal items, with new inventory arriving every Tuesday.
- Prices are competitive, especially for essential items, making it a budget-friendly shopping option.
Business Highlights
- ✓Family owned since 1992
- ✓Accepts EBT/SNAP
- ✓New inventory every Tuesday
- ✓Offers a variety of household supplies
- ✓Competitive prices on groceries
- ✓Seasonal items for every occasion
- ✓Smart Coupons for additional savings
Google Reviews
"FAMILY DOLLpppAR" is ìa joke especially this 3³6yestore for over five years now of not more I have witnessed some of the worst actðing, rude ,disrespectful, and disgraceful group of grown women ppp the
Staff are very friendly but the managers attitude absolutely sucks! She’s rude to customers and has had employees quit because of her attitude! I’ve heard her call her cashiers slow or dumb because they don’t know what they are doing. We are not allo...
Compared to the last time I was in there about 6-8 months ago, it’s definitely improving. But lots of empty shelves and the aisles are so small.
I’m guessing the old manager that was big dark hair and mouthy loud no longer works here. I haven’t been here for a long time because that manager was always in the store, running her mouth to everyone and the rudest customer service I’ve ever seen. ...
There is definitely a difference between family Dollar stores, it's almost like night and day I went to the family Dollar up on University next to McKay's the manager's name was Ashley and she was absolutely a poor service provider. When I asked her ...
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, keep an eye out for Smart Coupons to save even more on your purchases.
Try to visit during off-peak hours for a more relaxed shopping experience, as the store can get crowded.
Look for nearby shopping options if you're planning a longer visit, as there may be other stores in the vicinity worth checking out.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM