Dollar Tree
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About Dollar Tree
Dollar Tree in Richmond, VA, is your go-to spot for a wide variety of products at unbeatable prices. From party supplies to cleaning products and office essentials, you'll find everything you need without breaking the bank.
The atmosphere here is often bustling, especially during peak hours, as shoppers browse through new inventory that arrives regularly. While some customers have noted staffing issues leading to longer lines, the store maintains a friendly vibe and is committed to providing value.
Conveniently located, Dollar Tree is easily accessible for local residents. While parking is generally available, it's a good idea to visit during off-peak hours to avoid the busiest times.
Editor's Review
Dollar Tree in Richmond, VA is a mixed bag. With an overall rating of 4.3 out of 5 from 65 reviews, many customers appreciate its low prices and wide selection of party, office, and cleaning supplies. However, the experience isn't without issues. As Tara Duck pointed out, the store was 'dirty and didn't have half the merchandise that the other stores have.' It’s a new location, so that raises questions about management and inventory.
Customer service is a hit or miss. Several reviews mention long lines and a lack of staff, which can lead to frustrating shopping experiences. Empress Roni stated, 'this store is always short of staff, long lines, and forgetting to pack all items into bags.' On top of that, complaints about bathroom access are troubling. Bee Wall expressed her frustration, saying, 'I was denied the opportunity to use the restroom.' These issues create a disconnect between the generally positive perception and the practical shopping experience.
While Dollar Tree shines for its value, shoppers should be prepared for some inconveniences.
What We Like
- Great prices on party and office supplies
- Wide selection of cleaning products
- Regularly updated inventory
Room for Improvement
- Long lines and staffing issues
- Limited access to restrooms
- Store cleanliness could be improved
What Customers Are Saying
“'this store is always short of staff, long lines and always forgetting to pack all of items into bags.'”
— Empress Roni
“'I was denied the opportunity to use the restroom.'”
— Bee Wall
What to Expect
- Expect a busy shopping experience, especially during weekends and after school hours.
- You'll find a rotating selection of products, so there's always something new to check out.
- Prices are consistently low, making it easy to stock up on essentials without overspending.
Business Highlights
- ✓One-stop shop for party supplies
- ✓Accepts EBT
- ✓Wide selection of cleaning products
- ✓New items available regularly
- ✓Great value on office supplies
- ✓Frozen and refrigerated foods available
- ✓Health & beauty supplies offered
Google Reviews
this store is always short of staff , long lines and always forgetting to pack all of items into bags . I get home and items are missing smh crazy .. Another issue I have is not letting you take the basket outside with groceries and have to carry so ...
This is not the first time that I was denied access to their bathroom... I've noticed they typically claim the bathroom is out of order.. now the key is locked in the bathroom👀. I'll contact corporate because they are denying access to my disabled f...
I was denied the opportunity to use the restroom. First the cashier says that they don't have a public restroom, then the manager states that they are out of order. There was not sign on the door stating that. There was another women asking as well. ...
Prices keep growing up quality keeps going down.
The employees were wonderful. Store was dirty didn't have half the merchandise that the other stores have this store had NO pet holiday sections like the other 4 stores I have been to. It's a new store should not be this run down yet.
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
If it's your first time, keep an eye out for seasonal items that can be great for parties and events.
Try to visit during weekday mornings if you can; it's usually less crowded then.
Consider checking out nearby stores for additional shopping, as the area offers other retail options.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday9:00 AM - 9:00 PM