Dollar Tree
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About Dollar Tree
Dollar Tree in Richmond, VA, is a discount variety store where you'll find an extensive selection of products, from party supplies to cleaning products and office essentials. They pride themselves on offering everything at a low price point, making it a go-to spot for budget-conscious shoppers.
The atmosphere here is friendly and welcoming, with staff who are generally eager to help. While the store can get a bit cluttered at times, many customers find it to be one of the nicer Dollar Tree locations in the city, with a decent flow at the checkout lines.
Conveniently located in Richmond, this Dollar Tree is accessible for locals and visitors alike. Its extended hours make it easy to stop by after work or on weekends, ensuring you can pick up what you need when it suits you.
Editor's Review
The Dollar Tree in Richmond, VA, stands out among its peers with an overall rating of 4.2 out of 5, based on 230 reviews. Customers appreciate this store for its friendly staff and wide range of products. As Vanessa Dieterly put it, this location is 'one of the newer/nicer/bigger' Dollar Trees, boasting a 'big parking lot' and a clean environment that feels welcoming compared to others in the area.
However, not all experiences are positive. Some reviews highlight issues with customer service. Nathaly Landazuri shared a frustrating encounter with a cashier who, after initially being friendly, changed her demeanor after a request. Such inconsistencies can sour an otherwise pleasant shopping experience.
Another complaint came from Sade Tanner, who faced rudeness when she was denied entry just before closing time. This hints at a potential problem with staff training and customer care. Still, many shoppers, like Heather Felder, prefer this location for its unique inventory and faster restocking compared to other branches. The store’s emphasis on affordability is clear, especially with essentials like cleaning and office supplies.
What We Like
- Friendly staff
- Wide selection of products
- Good value on office and cleaning supplies
Room for Improvement
- Inconsistent customer service
- Store organization can be lacking
- Some staff may not be welcoming
What Customers Are Saying
“One of the newer/nicer/bigger Dollar Tree locations in Richmond”
— Vanessa Dieterly
“Seems to have items that other locations don't have or they restock faster than other locations.”
— Heather Felder
What to Expect
- Expect a friendly shopping experience with helpful staff.
- You'll find a wide range of products, including seasonal items and household essentials.
- Prices are consistently low, making it a great place for budget-friendly shopping.
Business Highlights
- ✓One-stop shop for party supplies
- ✓Accepts EBT
- ✓Wide selection of cleaning products
- ✓Great value on office supplies
- ✓New items available regularly
- ✓Frozen and refrigerated foods
- ✓Health and beauty supplies
Google Reviews
I've been coming to this store for over 7 years, and they've always been very pleasant. Unfortunately, today I felt discriminated against by the cashier at register 1, Pam. I made a purchase, and before I even spoke with my accent (I'm Latina), she w...
One of the newer/nicer/bigger Dollar Tree locations in Richmond. Staff is friendly. The store can be a bit of a mess, but not nearly as bad as other Dollar Tree locations in Richmond. The line moves quickly at this location. Big parking lot.
Has a lot of house products that are priced right for people who may need inexpensive items.
Johnathan locked the doors 10 minutes prior to store closing and refused to let me in i needed 1 item and he was very rude and disrespectful closed the door in my face unprovoked
Seems to have items that other locations don't have or they restock faster than other locations. I prefer this DT when shopping in the East End.
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take some time to explore the different aisles; you'll likely find unexpected treasures.
Try to visit during off-peak hours to avoid long lines and a crowded store.
There's ample parking available, and you might also find other shopping options nearby for a more fulfilling trip.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday9:00 AM - 9:00 PM