Dollar General
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About Dollar General
Dollar General in Wichita, KS is a convenient stop for a variety of everyday essentials. They offer a selection of groceries, health and beauty products, and household necessities at budget-friendly prices.
The atmosphere in the store is typically casual and straightforward, though some customers have noted occasional issues with customer service. Recently remodeled, the store features a wider selection of cold items and fresh produce, making it a more appealing shopping destination.
Located conveniently in Wichita, this Dollar General is easily accessible for local residents. Its hours of operation are designed to accommodate shoppers throughout the week, though it's worth checking if the store opens on time.
Editor's Review
The consensus among reviewers for the Dollar General in Wichita, KS, reflects a split experience. On one hand, customers like Milissa Sophia Pressley appreciate the store's renovations, noting a better selection of cold items and fresh produce. She states, 'I love the way they remodeled it... the manager there is always been so very nice to me.' Yet, others express frustration, particularly with customer service. For instance, Rosalyn Johnson lamented the lack of phone response, saying, 'Why have a phone in the store if you’re not going to answer the phone?' This sentiment echoes through multiple reviews, emphasizing a recurring issue with availability and service.
Despite these complaints, some shoppers highlight the friendly staff, as Jeff Blair mentioned, 'The help seemed really friendly and nice the day I went in there.' The store indeed has a mixed reputation, with its remodeled layout being a significant draw while customer service shortcomings remain a hurdle for many.
What We Like
- Recently remodeled with increased product selection
- Friendly staff appreciated by regular customers
- Convenient location for local shoppers
Room for Improvement
- Inconsistent customer service experiences
- Issues with store opening times and availability
What Customers Are Saying
“I love the way they remodeled it... the manager there is always been so very nice to me.”
— Milissa Sophia Pressley
“Why have a phone in the store if you’re not going to answer the phone?”
— Rosalyn Johnson
What Shoppers Say
Based on analysis of 5 customer reviews
“The help seemed really friendly and nice”
“Waiting until 815 store still not open”
“I love the way they remodeled it”
“Why have a phone in the store if you not going to Answer”
Insider Tips
Visit when the manager is on duty for better service
Call ahead to confirm store hours before visiting
What to Expect
- Expect a straightforward shopping experience with a focus on convenience.
- You'll find a decent range of products, including fresh produce and cold items, especially after recent updates.
- Prices are generally low, making it a good option for budget-conscious shoppers.
Google Reviews
No customer service/very rude and they never have any baskets..
This is the only Dollar general close to me so I go they're quite often. I love the way they remodeled it I have more of a selection of cold items and even some fresh produce such as fruits and vegetables. The manager there is always been so very nic...
Went to store at 8 am waiting until 815 store still not open.
The help seemed really friendly and nice the day I went in there. Made sure that she wasn't have any customers waiting at the register because she was stalking the shelves since otherwish no customers needing the register. It made a memorable impress...
Why have a phone in the store if you not going to Answer the phone ? I been calling since 8pm 02/28/25 and calling again since 8am 03/01/25 It make no sense at all
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, be prepared for a basic shopping experience and keep an eye out for store specials.
Try to visit during mid-morning or early afternoon to avoid the rush and potential delays with store opening.
There's typically parking available, but be mindful that it's a popular spot, especially during peak hours.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM