Dollar General
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About Dollar General
Dollar General in Tulsa, OK, is a convenient stop for a variety of everyday essentials. They offer a selection of groceries, household items, and health products at affordable prices, making it a popular choice for budget-conscious shoppers.
The store has a casual and straightforward atmosphere where you can quickly find what you need without the fuss. However, some customers have noted that service can be hit or miss, particularly during busy hours.
Located in a central area of Tulsa, Dollar General is easily accessible for locals and visitors alike. The store's convenient hours make it a reliable option for last-minute shopping trips.
Editor's Review
Customer reviews for Dollar General in Tulsa, OK, paint a troubling picture, with an overall rating of 3.7 out of 5 based on 769 reviews. A staggering 45% of reviews are negative, indicating a pattern of dissatisfaction among patrons. Many customers highlight service issues, particularly with inattentive staff. For example, Kelevra Sleven stated, 'If you're checking people out maybe get off the phone so you can hear your customers.' This sentiment echoes throughout multiple reviews, suggesting that customer service is a key area requiring attention.
Moreover, several customers expressed frustration over long wait times and unhelpful employees. Delaney Shaw's experience of waiting at the register while staff seemed preoccupied underscores this issue: 'I heard someone up front ringing a bell... After I grabbed my 6 things, I went to the register. The person was still waiting.' Such accounts highlight the need for better staffing or training to improve customer engagement.
Despite the negative feedback, not all is bleak. A handful of patrons found value in the store's pricing and product range, suggesting that some shoppers appreciate the affordability and selection found at this Dollar General. Nevertheless, until these service complaints are addressed, potential customers may want to manage their expectations.
What We Like
- Affordable product pricing
- Wide selection of everyday items
- Convenient location for quick shopping
Room for Improvement
- Inconsistent customer service
- Long wait times at checkout
- Employees sometimes inattentive
What Customers Are Saying
“If you're checking people out maybe get off the phone so you can hear your customers.”
— Kelevra Sleven
“I heard someone up front ringing a bell... After I grabbed my 6 things, I went to the register. The person was still waiting.”
— Delaney Shaw
What Shoppers Say
Based on analysis of 5 customer reviews
“employees that were working completely rude”
“Total deal service.”
“employee who drives the white bronco was legit in front”
Insider Tips
Avoid peak hours when staff may be distracted.
Check for items left in the bag carousel promptly.
What to Expect
- Expect a straightforward shopping experience with a focus on convenience.
- You'll find a good selection of everyday items at budget-friendly prices.
- Prices are generally low, making it a great place for those looking to save on essential purchases.
Google Reviews
If you're checking people out maybe get off the phone so you can hear your customers. Or just pay attention. Worst part is it was the manager. Next time I'll let you finish your important phone call before I tell you what I need so you give me what I...
Please save your time. Today was the last straw for me. When I arrived the employee who drives the white bronco was legit in front of the doors smoking a cigarette. I proceeded in the store. I heard someone up front ringing a bell. Later I find out t...
So if you accidentally leave any products in the bag carousel and walk out, your going to have to wait a full day before you can even talk to someone about it even if it's only been10 minutes and you have your receipt. Total deal service.
the Cashier working today on 8-31-25 at 5:30 pm "Alyanna" was incredibly rude and condescending speaking to us took everything in me to be a kind person but let your workers know if they don't like their job they need to quit cause it reflects VERY p...
If I could give is this place of zero stars, I totally would. Not only were the two female employees that were working completely rude and hateful, but they literally could not answer or was just too lazy to actually help in any kind of way that I ne...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If it's your first time, be prepared for a no-frills shopping experience; just grab what you need and go.
Try to visit during off-peak hours to avoid long checkout lines and potential service delays.
Look out for nearby parking options, as the store can get busy, especially during weekends.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM