Family Dollar
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About Family Dollar
Family Dollar in Lexington, KY, is your go-to spot for a wide range of household supplies, groceries, and seasonal items—all at discounted prices. They focus on providing essential products for everyday needs while making sure customers can shop affordably for any occasion.
The shopping experience can be hit or miss, with some customers noting that staff may not always be as helpful as expected. While some have encountered issues with stock levels, others appreciate the friendly service from dedicated clerks who try their best.
Located conveniently in Lexington, this Family Dollar is accessible and easy to reach for local residents. It's a great option for quick shopping trips, especially for those on a budget.
Editor's Review
Family Dollar in Lexington, KY, has garnered an overall rating of 3.4 out of 5 from 85 reviews, revealing a mixed bag of customer experiences. This family-owned store, operating since 1992, offers discount groceries and accepts EBT/SNAP, appealing to budget-conscious shoppers. Regular inventory updates every Tuesday and promotional 'Smart Coupons' contribute to its draw.
However, the data tells a different story when it comes to customer satisfaction. Complaints about staff behavior are frequent, with one reviewer stating, "They have a lady who works there that is completely incompetent. The whole staff are rude" (Ian Eddy). Other customers have also noted feeling uncomfortable, with incidents of perceived discrimination and inadequate assistance. Samuel Oliver recounted a frustrating experience, mentioning, "Overall an unsatisfactory experience. Really makes me question why I shop here." Such recurring issues cast a shadow over what could be a solid shopping option.
Despite these negative experiences, some patrons appreciate the efforts of the staff. As Gay Pay put it, "The People who work their are sweet people. They do work hard." This highlights a clear divide: while many customers are dissatisfied, a portion values the hard work of employees amidst challenges like stock shortages.
What We Like
- Family-owned business since 1992
- Accepts EBT/SNAP for groceries
- Offers new inventory every Tuesday
Room for Improvement
- Frequent complaints about rude staff
- Instances of perceived discrimination
- Stock shortages noted by customers
What Customers Are Saying
“Overall an unsatisfactory experience. Really makes me question why I shop here.”
— Samuel Oliver
“The People who work their are sweet people. They do work hard.”
— Gay Pay
What to Expect
- You might experience a mix of service levels, so don’t hesitate to ask for help, even if it’s not always readily available.
- Expect a variety of products, from groceries to seasonal items, with new inventory arriving each Tuesday.
- Prices are generally very affordable, making it a solid choice if you're looking to save money on everyday items.
Business Highlights
- ✓Family owned since 1992
- ✓Accepts EBT/SNAP
- ✓New inventory every Tuesday
- ✓Discount groceries for any occasion
- ✓Smart Coupons for additional savings
- ✓Seasonal items for every holiday
- ✓Wide range of household supplies
Google Reviews
Went to get some items I couldn’t find. Got treated like a criminal with employees following me through the store. Asked for help finding something but they wouldn’t help me. Finally found what I was looking for but had to wait on a cashier and then...
Not their fault noticeable stock holes unlike some other FD stores cud b labor shortage etc they try hard & nice clerk
They have a lady who works there that is completely incompetent. The whole staff are rude.
People should know that they People who work their is trying their best to get the stock as fast out. As soon as they do People steal the product. If you want apply for a job and stop complaining about why they don't have stock. They People who work ...
This big bodied worker at this exact location tried to accuse me of stealing yesterday and demanded to check my purse even though nothing was in it. I believe she was discriminating and I can’t believe I even spent my money there. Save the headache. ...
Reviews from Google
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Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, consider checking their weekly ads for current deals and specials.
Timing your visit earlier in the day can help you avoid the busiest shopping hours.
There's usually parking available nearby, but be mindful of store hours to avoid arriving when they’re closed.
Hours
- monday9:00 AM - 10:00 PM
- tuesday9:00 AM - 10:00 PM
- wednesday9:00 AM - 10:00 PM
- thursday9:00 AM - 10:00 PM
- friday9:00 AM - 10:00 PM
- saturday9:00 AM - 10:00 PM
- sunday9:00 AM - 10:00 PM