Dollar General
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About Dollar General
Dollar General in Tampa, FL, is a convenient retail store that offers a wide variety of products including groceries, household items, and health supplies at budget-friendly prices. It's a go-to spot for shoppers looking for essentials without breaking the bank.
The atmosphere in this Dollar General can be a bit hit-or-miss, with some customers noting a lack of staff visibility during business hours. While some employees have been praised for their helpfulness, there have been reports of management issues that could affect the overall shopping experience.
Located in Tampa, this store is easily accessible for locals and visitors alike. With ample parking available, it's a convenient stop for those running errands or picking up last-minute items.
Editor's Review
Walking through the aisles of Dollar General in Tampa, FL, you might find a mixed bag of experiences. The overall rating of 4.1 out of 5 suggests some satisfied customers, but a closer look at the reviews reveals a troubling pattern. Many shoppers express frustration over inconsistent store hours, with one customer, Michael, lamenting, "I arrived here at 8:13 pm on the 26th of Dec... they had the doors locked again with no staff to be seen." This recurring complaint hints at a significant issue for those hoping to shop when they need to.
On the flip side, some customers have had delightful interactions with the staff. For instance, one reviewer, Star Side, praised an associate named Ernie, saying he was "attentive and considerate" and made her feel valued as a customer. It’s these personal experiences that create a warm atmosphere, making some shoppers return despite the challenges. However, a darker side seems to lurk in the management practices at this location. Jessica Baldwin pointed out issues with expired products, stating, "Apparently the manager Mary has all of her employees terrified of her... going against the policy for Dollar General on returns." This kind of feedback suggests that while the store has potential, it may be hampered by poor management.
What We Like
- Friendly and attentive staff, like Ernie who receives high praise from customers.
- Affordable prices on a variety of everyday items.
- Convenient location for quick shopping trips.
Room for Improvement
- Inconsistent store hours leading to locked doors well before closing time.
- Reports of poor management and customer service practices.
- Expired products remaining on shelves without proper management oversight.
What Customers Are Saying
“I arrived here at 8:13 pm on the 26th of Dec... they had the doors locked again with no staff to be seen.”
— Michael
“Apparently the manager Mary has all of her employees terrified of her.”
— Jessica Baldwin (JB)
“Ernie is honestly one of the best associates I've ever met in any industry.”
— Star Side
What Shoppers Say
Based on analysis of 5 customer reviews
“Cashiers are rude.”
“They close earlier than their original time.”
“Management here sucks.”
“Ernie is honestly one of the best associates.”
Insider Tips
Check store hours before visiting to avoid closures.
Look for specific associates like Ernie for better service.
What to Expect
- Expect a straightforward shopping experience with a variety of essential products.
- The store carries a selection of groceries, cleaning supplies, personal care items, and more.
- Prices are generally low, making it a budget-friendly option for everyday needs.
Google Reviews
I arrived here at 8:13 pm on the 26th of Dec and they had the doors locked again with no staff to be seen which is inconvenient because the Door sign and online both say they close at 10pm Monday - Sunday. I can’t say I’m suprised because the majorit...
Apparently the manager Mary has all of her employees terrified of her and also she refuses to let the assistant manager remove expired products off the shelves and then the employees are not allowed to exchange the expired products or give a refund, ...
Management here sucks. Cashiers are rude. There was only one cashier/team lead here that always had a smile on her face always helpful and they fired her. Very considerate young lady. Now we just get attitudes all day and they close earlier than thei...
Ernie is honestly one of the best associates I've ever met in any industry. Attentive and considerate. It's a relief to finally have someone care about me as a customer.
Stern but overall nice experience
Reviews from Google
Frequently Asked Questions
Visiting Tips
If it's your first time, be aware that the customer service experience can vary significantly.
Try to visit during off-peak hours to avoid long lines and potential stock issues.
Look out for nearby shopping options in case you're looking to combine errands.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM