Dollar General
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About Dollar General
Dollar General in North Kansas City, MO, is your go-to spot for a variety of affordable products, ranging from groceries and household items to health and beauty supplies. They emphasize convenience, making it easy for you to pick up essentials without breaking the bank.
The atmosphere is welcoming and well-organized, with clean aisles and friendly staff ready to assist. Customers often rave about the helpfulness of the employees, who strive to provide a positive shopping experience.
Conveniently located in North Kansas City, this Dollar General is easily accessible for locals and visitors alike. With its extended hours, it's a practical choice for anyone looking to shop at various times throughout the week.
Editor's Review
In North Kansas City, Dollar General has managed to garner a solid overall rating of 3.9 out of 5 from 602 reviews, reflecting a blend of customer satisfaction and some notable concerns. According to Lacie, shoppers often find that "Had what I needed and the cashier was very helpful and friendly," which underscores the store's commitment to customer service. Several reviews highlight the staff's dedication, as Marissa Moody shared her experience with Lewis, who "was cleaning, stocking shelves, helping customers at checkout," and even brought her a basket without being asked. This small gesture made a big impression.
However, not all experiences are positive. Some customers have reported dissatisfaction with management, most notably in a review by Kristen Alexander, who expressed frustration over an encounter with a manager that left her feeling disrespected. Such incidents suggest that while the overall staff may be helpful, there are inconsistencies in management conduct that could affect the customer experience.
In summary, Dollar General stands out for its supportive staff and a well-stocked inventory, but it also faces challenges regarding management behavior. The praise for employees like Lewis and the new store manager reflects a positive trend, yet the occasional negative experience highlighted by customers indicates room for improvement.
What We Like
- Friendly and helpful staff
- Well-stocked inventory
- Clean and organized store
Room for Improvement
- Inconsistent management behavior
- Occasional negative customer service experiences
What Customers Are Saying
“You could just tell he genuinely cared about the customers.”
— Marissa Moody
“Store has had many changes for the good. The new store manager is wonderful.”
— Kawana Coleman
What Shoppers Say
Based on analysis of 5 customer reviews
“The cashier was very helpful and friendly.”
“It was clean and well stocked.”
“Manager Miranda was yelling at me.”
“The new store manager is wonderful.”
Insider Tips
Look for staff assistance if you need help finding items
Be prepared for potential management issues.
What to Expect
- Expect a clean store with well-stocked shelves and friendly service from the staff.
- You'll find a diverse selection of everyday items at competitive prices, making it a convenient shopping destination.
- The value for money is a highlight, with many items available at budget-friendly prices.
Google Reviews
I was in this store this afternoon. It was clean and well stocked. The man stocking helped me find what I was looking for and the lady at the register is always polite! Keep it up! 🍀🍀🍀🍀🍀
We met Lewis for the first time tonight, and we were honestly blown away by how much he was juggling — and how well he handled it all. He was cleaning, stocking shelves, helping customers at checkout, and somehow still noticed that our hands were fu...
Had what I needed and the cashier was very helpful and friendly.
Will be taking them to court, for one your manager Miranda was yelling at me and I had my 2-year-old daughter with me, was yelling and raising her voice at me in front of the customers. Then told me I was banned for no apparent reason. She is very r...
Store has had many changes for the good. The new store manager is wonderful. Thank you for all the hard work and kindness.
Reviews from Google
Frequently Asked Questions
Visiting Tips
If it's your first time, don't hesitate to ask staff for help finding specific items; they're known for their friendliness.
Consider visiting during weekday mornings or early afternoons to avoid the busier shopping times.
There's ample parking available, making it easy to pop in and grab what you need before heading out.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM