Dollar General
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About Dollar General
Dollar General in Baltimore, MD, is a convenient shopping destination that offers a variety of everyday essentials, including groceries, household items, and health products. This store aims to provide affordable options for families and individuals looking to stretch their budgets.
While the store offers a range of products, the shopping experience can be marred by some customer service issues. Shoppers have noted a lack of baskets and carts, which can make carrying items around a bit cumbersome.
Located in a bustling area, Dollar General is easily accessible for local residents. Whether you're stopping by after work or on the weekend, the store's hours are designed to accommodate a variety of schedules.
Editor's Review
Diving into the Dollar General in Baltimore reveals a mixed bag of shopping experiences. While some customers leave feeling satisfied, many express frustration over the store's policies and staff behavior. One reviewer, Mos Critical, summed it up well: 'I would probably shop here more if I wasn’t treated like a criminal the moment I walked through the door.' That sentiment echoes across several reviews, highlighting a significant issue with customer service.
Another recurring complaint involves the store's lack of shopping carts or baskets, as noted by Robert Currie: 'Customers are required to carry the items as best they can to the cashier.' This lack of basic conveniences can sour the experience, especially for families or those buying multiple items.
Despite these drawbacks, there are glimmers of hope. Cole praised the good service from a cashier named Jordan, showcasing that not all staff fall short. However, the overall inconsistency in service quality makes it hard to recommend this store wholeheartedly. It’s clear that while some patrons have had positive experiences, many walk away disappointed.
What We Like
- Convenient location for local shoppers
- Some staff provide excellent customer service
- Variety of low-priced items
Room for Improvement
- Inconsistent customer service
- Lack of shopping carts and bags
- Frequent pricing issues at the register
What Customers Are Saying
“'I would probably shop here more if I wasn’t treated like a criminal the moment I walked through the door.'”
— Mos Critical
“'Customers are required to carry the items as best they can to the cashier.'”
— Robert Currie
“'Jordan etc gave good service.'”
— Cole
What Shoppers Say
Based on analysis of 5 customer reviews
“treated like a criminal the moment I walked in”
“the store manager is non-existent”
“they ask me to leave my bag on the ground”
“store closes at 9 pm... not 8:40”
“Luke was my cashier... worth a TEN out of a ZERO”
Insider Tips
Be aware of store closing time, as they may close early
Expect to carry items without baskets or bags
Check prices at the register to avoid overcharges
What to Expect
- You might experience some service challenges, such as a shortage of shopping carts and bags.
- The product selection includes groceries, cleaning supplies, and personal care items, catering to everyday needs.
- Prices are typically very affordable, making it a popular choice for budget-conscious shoppers.
Google Reviews
I would probably shop here more if I wasn’t treated like a criminal the moment I walked through the door. They ask me to leave my bag on the ground at the front, claiming it’s “company policy” but they clearly just racially profile people or base it ...
Repeatly, There's no basket or shopping carts in the entire store. Customers are required to carry the items as best they can to the cashier. Furthermore, the staff had no store bags for patrons to carry out their purchased items. Items in weekly ad...
Store closes at 9 pm. I got there at 8:40 pm. I only needed 1 bottle of juice for my kids. The guy on the register told the guy at the door, the store is closed. Terrible treatment, as I'm a regular customer that shops there almost daily. I don't kn...
I was at the store yesterday 07/03/25. Luke was my cashier, and he's TRULY the only one who make this Specific Dollar General Worthy of a TEN out of a ZERO!! Literally there's a lady who works there " she's African American" I specify her because th...
Jordan etc gave good service.
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, be prepared to carry your items, as the store may not have baskets available.
Try to visit earlier in the day or during non-peak hours to avoid potential service issues.
There's usually parking available nearby, but consider checking out other stores in the area for additional shopping options.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM
