Dollar Tree
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About Dollar Tree
Dollar Tree in Baltimore, MD, is a discount variety store that offers an impressive range of products including party supplies, office supplies, and cleaning products. They pride themselves on providing great value with new inventory arriving regularly, making it a great spot for budget-conscious shoppers.
While the store has a friendly atmosphere, some customers have noted that it could use a little more attention to cleanliness and organization. Cashiers are generally helpful, but at times, the focus on customer service can vary, impacting the overall shopping experience.
Located in the Golden Ring Plaza, Dollar Tree is easily accessible for locals and visitors alike. The store’s hours are convenient, making it a perfect stop for quick shopping trips, especially during the busy hours of the day.
Editor's Review
With an overall rating of 3.4 out of 5 based on 192 reviews, Dollar Tree in Baltimore, MD, presents an interesting case study in retail experience. The store stands out primarily as a one-stop shop for party supplies, office supplies, and cleaning products, but it also has a reputation that calls for scrutiny. Contrary to popular belief, the consensus among reviewers reveals a mix of commendation and frustration.
While several patrons appreciate the store's affordability and frequent new item arrivals, complaints about customer service and cleanliness are prevalent. For instance, as Sheila Gilliam expressed, "the cashier...put all of your items in the same exact bag" leading to a frustrating checkout experience. Similarly, Neekia Irving criticized the store’s environment, noting poor organization and uncleanliness: "Business really needs to get back to the basic teaching staff healthy customer service, cleanliness, accountability, and respect." This paints a picture of a store that may need to refocus its efforts on the basics of retail service.
What We Like
- Great value on a wide selection of party supplies
- Regularly updates stock with new items
- Accepts EBT for customer convenience
Room for Improvement
- Customer service issues with staff attitude
- Store cleanliness and organization need improvement
What Customers Are Saying
“It's position can make the front of the store a blinding light hot box due to the sun hitting the glass.”
— Elana Kalyrn
“Will never go back. Came to get balloons... waited in a very long line.”
— Cece
What to Expect
- Expect a wide selection of affordable products perfect for everyday needs.
- You'll find everything from party supplies to cleaning products, making it a convenient one-stop shop.
- Prices are incredibly low, with most items priced at just one dollar, offering great value for shoppers.
Business Highlights
- ✓One-stop shop for party supplies
- ✓Wide selection of cleaning products
- ✓Great value on office supplies
- ✓Accepts EBT
- ✓New items available regularly
- ✓Catering supplies for events
- ✓Affordable health and beauty supplies
Google Reviews
Dated large dollar store. Cashier was friendly and helpful. It's position can make the front of the store a blinding light hot box due to the sun hitting the glass. (The cashier even had a box fan due to this in October)
Imagine going in the store to grab some items and the Co Worker the more interested in talking then helping you and ringing you up you get plates, glass plates, and the cashier by the name of AYSHA put all of your plates and all of your items in the ...
This one is a hot mess they needs to clean up and its been over do for some new carpet or just put another type of flooring in and mop it, the employee's was in the back doing nothing and on cashier was working hard and nice. Couldn't get anything be...
Will never go back. Came to get balloons waited in a very long line finally got up to pick out my balloons paid now she gave me my balloons and said go over there and wait for the guy to come and blow them up. I have never heard of this before. I ha...
I visited this store two days straight and received the same cashier. She had an attitude both days. Kenya was awful! I asked a question and her response was, “I don’t know”. She didn’t redirect me to a supervisor or anything. Customer service skills...
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
Consider visiting during non-peak hours to avoid crowds and get better service.
Be prepared for a bit of disarray as some customers have mentioned the need for more cleanliness and organization.
There’s ample parking available in the Golden Ring Plaza, making it easy to stop by.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 9:00 PM
