Dollar General

Open Now
Est. 1939
★★★½3.6
Dollar General in Louisville, KY

About Dollar General

Dollar General in Louisville, KY, is a convenient spot for a variety of everyday essentials, including groceries, health items, and household supplies. With its focus on low prices, it aims to meet the needs of budget-conscious shoppers looking for quality products at affordable rates.

The atmosphere can be a mix of convenience and chaos, as some customers have reported inconsistent store hours and cleanliness issues. You'll likely find a bustling environment, especially during peak shopping hours, as locals pop in for quick purchases.

Located conveniently for residents in the area, Dollar General is easily accessible with parking available nearby. However, it's worth noting that some customers have expressed frustration with the store's operating hours, which may vary unexpectedly.

Editor's Review

The Dollar General in Louisville, KY, is a classic case of a store with potential that's often let down by poor management and employee performance. Reviewers consistently highlight the unfavorable experiences they face, especially with store hours and cleanliness. For instance, Kristen noted that the store frequently has handwritten signs indicating it’s closed, leaving customers frustrated and confused. Steve Huchingson echoed this sentiment, stating he waited 35 minutes for the doors to open, only to find the employees distracted with helium balloons instead of serving customers.

However, it's not all bad news. Some shoppers appreciate the pricing and product variety. Rajesh B mentioned, 'It’s not a bad idea to go there and many items are cheaper with good quality price.' Still, the chaos surrounding store operations overshadows these positives. The consensus is clear: while there’s value to be found, the execution leaves much to be desired.

Best for: Budget-conscious shoppers looking for basic household items.

What We Like

  • Affordable prices on many items
  • Wide variety of products
  • Convenient location for local shoppers

Room for Improvement

  • Frequent store closures and inconsistent hours
  • Lack of cleanliness and stocking issues
  • Unprofessional employee behavior reported

What Customers Are Saying

Stores been closed for hours with a 30 minute sign up.

Alexis Watts

Either run DG like it's supposed to be run OR Close the Dump!!!

Steve Huchingson

What Shoppers Say

Based on analysis of 5 customer reviews

StaffBelow Average

She closes just to not have to work

HoursBelow Average

Store almost always is closed for some reason

CleanlinessBelow Average

The place is filthy

SelectionBelow Average

Most shelves was empty and had nothing I came for

PricesGood

many items are cheaper with good quality price

Best for: Budget-conscious shoppers seeking low prices despite service issues

Insider Tips

Visit during peak hours for better staff availability

Check for store hours before heading out

Be prepared for limited selection and cleanliness issues

What to Expect

  • Expect a quick shopping experience for everyday essentials, though customer service can be hit or miss.
  • You'll find a variety of products, but some shelves may not always be fully stocked or organized.
  • Prices are generally low, making it a good spot for budget shoppers, but be prepared for potential inconveniences.

Business Highlights

  • More than 18,000 convenient stores in 46 states
  • Everyday low prices on a wide range of products
  • Committed to serving communities through literacy and education

Google Reviews

Alexis Watts
Alexis Watts3 months ago
☆☆☆☆

Stores been closed for hours with a 30 minute sign up . This happens everytime the pink haired girl with all the piercings and drives the dark gray jeep Cherokee works. She closes just to not have to work which is ridiculous. Sat her for over a hou...

Steve Huchingson
Steve Huchingson2 months ago
☆☆☆☆

I sat in my car for 35 minutes waiting for the doors to open. I watched 2 female employees blow up 2 0 2 6 decorations with helium. This is RIDAMNDICULOUS, the place is filthy, Never properly stocked. Either run DG like it's supposed to be run OR C...

Kristen
Kristen4 months ago
☆☆☆☆

Made complaint to corporate today… store almost always is closed for some reason or another. More times than not, there’s hand written sings that give some lame excuse as to why the stores open- but the doors are locked and not taking customers. Supe...

Michelle Simpson
Michelle Simpson5 months ago
☆☆☆☆

This DG was a joke. Most shelves was empty and had nothing I came for. Came on 10-01-25 had no sale signs like the other DGs. And the couple of things I did buy, the worker used a old Walmart bag cause they was out. I ask the manager if the was closi...

Rajesh B
Rajesh B2 months ago
★★★★

It’s not a bad idea to go there and many items are cheaper with good quality price.

Reviews from Google

Frequently Asked Questions

Visiting Tips

If you're a first-time visitor, consider calling ahead to confirm the store's hours, as they can vary.

Visiting during off-peak hours, like late mornings, may help you avoid long wait times or crowded aisles.

Look for nearby parking, but be aware that the availability may fluctuate depending on the time of day.

Hours

  • monday8:00 AM - 10:00 PM
  • tuesday8:00 AM - 10:00 PM
  • wednesday8:00 AM - 10:00 PM
  • thursday8:00 AM - 10:00 PM
  • friday8:00 AM - 10:00 PM
  • saturday8:00 AM - 10:00 PM
  • sunday8:00 AM - 10:00 PM

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Customer Reviews