Dollar General

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★★★☆☆3.9
Dollar General in Mount Rainier, MD

About Dollar General

Dollar General in Mount Rainier, MD, offers a variety of everyday essentials at affordable prices. From groceries and health products to household items, it's a one-stop shop for many local residents.

The shopping experience here can be hit or miss, as some customers have reported issues with customer service. While you might find a decent selection, the atmosphere may not always feel welcoming or organized.

Located conveniently in Mount Rainier, this Dollar General is accessible for those in the surrounding neighborhoods. Its location makes it easy for residents to pop in for quick purchases, though parking may vary depending on the time of day.

Editor's Review

When you step into Dollar General in Mount Rainier, MD, you might expect to find a charming neighborhood store filled with essentials at great prices. However, customer experiences tell a different story. Many local shoppers are frustrated with inconsistent service and unprofessional behavior. For instance, Mike Mook emphasized the lack of customer service by saying, 'This location is always unprofessional.' This sentiment is echoed by other customers who have faced unhelpful cashiers, erratic hours, and issues with promotions. The glaring complaint about the store's closing times stood out, with Deron Brown remarking, '1 day they close at 2 pm then another day they close at 5 pm.' It seems that predictability is not a strong suit for this store.

Some positive notes do shine through despite the frustrations. A few shoppers appreciate the affordability of everyday items, making it a viable option for budget-conscious customers. Yet, the overall consensus suggests that reliable service and a friendly atmosphere are sorely missed.

Best for: Budget-conscious shoppers looking for basic necessities.

What We Like

  • Affordable prices on everyday items
  • Convenient location for local residents
  • Wide variety of products available

Room for Improvement

  • Inconsistent customer service
  • Unreliable store hours
  • Issues with promotions and pricing accuracy

What Customers Are Saying

This location is always unprofessional.

Mike Mook

1 day they close at 2 pm then another day they close at 5 pm.

Deron Brown

What Shoppers Say

Based on analysis of 5 customer reviews

StaffBelow Average

Cashiers don’t know how to do exchanges.

HoursBelow Average

They always close i really don't understand.

Customer ServiceBelow Average

They don’t have customer service.

Pricing IssuesBelow Average

Cashier rang up $1.95... sign said $1.50.

AtmosphereBelow Average

Very unprofessional and racist behavior.

Best for: Customers seeking low prices but facing poor service.

Insider Tips

Check store hours before visiting, they vary widely.

Be prepared for possible price discrepancies at checkout.

What to Expect

  • Expect a basic shopping experience with a range of products available at budget-friendly prices.
  • The product selection includes groceries, health items, and household essentials, though stock levels may vary.
  • Prices are generally low, making it a good option for those looking to save on everyday items.

Google Reviews

Mike Mook
Mike Mooka year ago
☆☆☆☆

I’m surprise at these ratings. Born and raised in this area. This location is always unprofessional. Cashiers don’t know how to do exchanges. They don’t have customer service. They go on breaks with lines full. They aren’t tapped in with the communit...

ashley cruz
ashley cruz9 months ago
☆☆☆☆

i went shopping here once and this cashier lady i haven’t seen working there before was having a screaming match with a customer saying she was going to “shoot” then for recording her and proceeded to scream that she hates people that do not speak en...

Julie Smith
Julie Smith3 months ago
☆☆☆☆

How do you not have any bags or boxes in the entire store? Negative one star!

Deron Brown
Deron Brown8 months ago
☆☆☆☆

They always close i really don't understand they problem in that store 1 day they close at 2 pm then another day they close at 5pm but lock the door at 4:30 pm they need to shut it down an put a reliable store in it place. That store has so many o...

Diane Williams
Diane Williams2 years ago
☆☆☆☆

I went into this store to get a loaf of bread. The whole wheat bread and white bread had a yellow sticker that read $1.50. The cashier rang up $1.95. I advised her that the sign said 1.50. The cashier called the manager who was a young black male as ...

Reviews from Google

Frequently Asked Questions

Visiting Tips

If you're visiting for the first time, be prepared for a potentially less organized store layout.

Try to visit during off-peak hours to avoid long lines and crowded aisles.

Look for nearby parking options, as availability can change, especially during busy times.

Hours

  • monday8:00 AM - 9:00 PM
  • tuesday8:00 AM - 9:00 PM
  • wednesday8:00 AM - 9:00 PM
  • thursday8:00 AM - 9:00 PM
  • friday8:00 AM - 9:00 PM
  • saturday8:00 AM - 9:00 PM
  • sunday8:00 AM - 9:00 PM

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Customer Reviews